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Admin User Guide

info

Link to IMS Platform https://internships.np.edu.sg.

Table of Contents

  1. Manage Students
  2. Batch Management
  3. Reverse Placement for Applications
  4. Add Employer Account on behalf of Company
  5. Email Templates
  6. Notifications
  7. Analytics
  8. Rejection Status
  9. Deactivating Inactive Employer Accounts
  10. Export Placement Data
  11. Export Student Data
  12. Export Job Data
  13. Export Applicant Data
  14. Export Offer Data
  15. System Owner Actions (Change OTP Options, Change Terms of Use, Modify Email Templates)
  16. Miscellaneous Features
  17. Adding/Configuring User Accounts
  18. Student Onboarding
  19. Administrative Actions
  20. Job Management (Viewing, Filtering, Approval, Visibility)
  21. Job Visibility (Mass)
  22. Create Job on behalf of Company
  23. On-The-Job Training (OJT)
  24. Archive Student
  25. Student Assessment
  26. Internship Visitation Logs
  27. Survey
  28. Survey (Respondent)

Manage Students

Click on "Browse", followed by "Students".

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Filtering

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Using the "Search" Function

Admins are able to filter the student by typing the name, student ID, and email of the student in the search bar.

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View Student Application and Tag Student as Scholar

Click on the student's name to go into the student profile.

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To tag the student as a scholar, click on the toggle indicated by the red box.

Under applications, click on the company's name to assess the company details as indicated by the orange box.

Click on the job title to assess the job details as indicated by the purple box.

Click on fields indicated by the green box to assess the application details.

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Upload Offer Letter on behalf of Student

You may also assist to upload an offer letter on behalf of a student. Click on "Offer Letter", followed by "upload".

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Edit Student Profile

You will be able to review the student's profile here. To edit the profile, click on "Edit". You will be redirected to the student profile page where you can overwrite student data.

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Suspend Student Profile

Currently in the platform, you can only suspend students one at time. Click on the "Settings" tab and switch the toggle to "Yes" to suspend the student.

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Application Under Suspended Students

All pending applications for suspended students will be automatically closed and emails will be sent to the employer stating that the student is no longer available.

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View Scores

Click on the "Job Recommendations" tab.

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The list of jobs in the system will tally with the jobs students can see from their account. Note that they will only be able to see jobs with the same batch as them.

To look for a particular id, job title or company, you can use the search button (indicated by the purple box). To sort by job title/company/scores, click on the columns (indicated by the green box).

Click on "Add to Job" to help the student apply for the job. This does not mean that the student will be placed immediately and requires follow up with the employer.

Click on "Set as Hired" to immediately placed the student for the job. The student will skip the employer-student process and just need to upload the offer letter in the platform.

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Batch Management

Click on "Browse", followed by "Institutions".

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Under the tabs, click on "Batch Management"

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Note that only the System Owner will be able to edit or manage the batches. The rest of the admins (Internship Manager) can only view the batch management page.

To toggle the current batch, click on the drop button, select the batch and click save as indicated by the purple box.

To add a new batch, click on "Add Batch" and fill in the respective details as indicated by the red box.

To toggle a particular batch as active, toggle a selected batch to "Yes". This will allow employers to post a new job under that batch as seen in the example below.

To edit a batch, click on the selected batch and fill in the respective details as indicated by the orange box.

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Reverse Placement for Applications

During the internship placement cycle, there might be instances whereby you might need to reverse the placement of students. This could be due to an accidental mis click from the employer/student side or could be because the job is no longer available by the company.

Reversing the placement of a student will allow student to continue applying for jobs in the system.

Click on "Browse", followed by "Students".

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Click on the affected student's name as indicated by the red box.

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Click on the affected placement by clicking on "Yes" under Placement Completion Status.

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Under the application, click on "Reverse Placement" as indicated by the red box.

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Note that an email will be sent to the employer and an email will also be sent to the student. The email templates are displayed below.

After this process, the student can continue applying for jobs.

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@np.edu.sg

internships@np.edu.sg

https://www.np.edu.sg/connect/

Ngee Ann Polytechnic

Ngee Ann Polytechnic

Add Employer Account on behalf of Company

Click on "Browse", followed by "Companies".

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Click on the respective company by selecting the company name as indicated by the red box.

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Click on "Add Users".

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Fill in the respective details and toggle "Admin user" and "Active" to be "Yes".

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Email Templates

Click on "Communication", followed by "Email Templates"

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Default Templates

A list of default templates are available and click on "Customize" to edit the contents in the email.

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Those words enclosed in {{}} are placeholders extracted out from the database.

For example, if Aaron Ang, a student from RP, receives a "Receptionist" job interview from Singtel, a company,

{{candidateName}} >> Aaron Ang

{{companyName}} >> Singtel

{{jobName}} >> Receptionist

{{scheduleInterviewLink}} >> A link that prompts student to platform to select time slots.

Some other placeholders include

{{tzid}} >> Timezone

{{viewXXXXX}} or {{XXXXXlink}} >> Links that prompts user to platform

Once completed, you can either save template, send a test email to your email account or also preview the email.

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Notifications

On the top toolbar, click on "Notifications".

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Here, you will be able to see all notifications sent to you via email. You may expand the accordion to see the email body by clicking on the button indicated by the red box.

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Analytics

By default, all schools, courses and the current batch is selected by default.

The System Owner will be able to filter by School, Course and Batch. The Internship Manager will be able to filter by Course and Batch.

The data is updated every hour. Click on "Update" to retrieve the new set of data immediately.

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Rejection Status

  1. When a candidate is in the screening stage a rejection of the candidate at this stage will result in a status of "rejected".
  2. A shortlisted candidate will move to the "interview in progress" stage. At this stage, the option to make an offer or to reject will be given. if the candidate is rejected, the status will be "Not Hired".
  3. If the recruiter makes an offer, an email will be triggered to the candidate to accept or reject the offer If the offer is rejected by the candidate, the status will be "Not Hired".
  4. Some alternative scenarios for offer:

a. When student rejects the offer, their status will become  "Not hired".

b. When Administrators reject a student who is in the offer approval process, the status will become "Not hired".

  1. "Auto rejection" happens in the following scenarios:

a. A candidate has applied for 3 jobs and has been selected for any of the job, the candidate will be auto-rejected for the other 2 jobs.

b. If a job posting has 5 approved vacancies and 10 students have applied. When 5 candidates are hired and the vacancies fulfiled the unselected candidates will get auto-rejected.

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Deactivating Inactive Employer Accounts

Click on "Browse", followed by "Companies".

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Click on the respective company by selecting the company name as indicated by the red box.

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Click on active status and toggle.

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Select user to transfer Job and transfer.

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Set user as inactive.

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SET EMPLOYER ACCOUNT TO ACTIVE

Note that you can re-activate employer account again by toggling the active status.

Export Placement Data

Purpose

Data available for: System Owner, Internship Manager

Where to download

Under the home page, click on "Export Placement Data" as indicated by the red box.

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Metadata

Column Name


  • Student ID

  • Student Name

  • Start Date(Format: DD/MM/YYYY)

  • End Date(Format: DD/MM/YYYY)

  • School

  • Programme

  • Liaison Officer

Status


  • Company Name

  • Postal Code

  • Address

Student Reporting Address


Company Website


Company Type


Industry Type


  • Local/Overseas

  • UEN

  • Salutation

  • Company Contact Person First Name

  • Company Contact Person Last Name

Department


  • Designation

  • Contact Number

  • Email Address

  • Monthly Allowance

Monday To Friday Start


Monday To Friday End


Saturday(if applicable)


Saturday Start


Saturday End


Sunday & Public Holidays (if applicable)


Sunday And Holiday Start


Sunday And Holiday End


Job Role


Job Scope


'Secondary Responsibility


Export Student Data

Purpose

Data available for: All Admins

Where to download

Click on "Browse", followed by "Students".

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Click on "Export Students" as indicated by the red box.

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Metadata

Users can download a specific section of student data based on filters. For example, if an admin would like to download all students from the batch (AY20 Sem 1) and the Diploma in Integrated Events Management who have been placed but yet to upload an offer letter, the following checkboxes have to be selected.

  • Diploma in Integrated Events Management
  • AY20 Sem 1
  • Placement Completion Status (Yes)
  • Uploaded Signed Offer Letter (No)
Column NameDescription
StudentIdStudent ID of Student
Student NameFull Name of Student
InstitutionsNgee Ann Polytechnic
CoursesCourse in Lower Case
Placement Completion Status"Yes" implies student has been successfully placed in an internship
SchoolsSchools from Ngee Ann Polytechnic
Suspended"Yes" implies that the student is suspended from logging in the platform. This can also be used for students from an older batch
Open MarketYes implies that the student is able to see all jobs. No implies that the student is only able to see jobs recommended by the lecturer. For more information on open/close market students, click here
Job Application Status"Yes" implies that the student has applied for at least one job
Position Offer Status"Yes" implies student has been offered at least one job from a company
Profile Completion Status"Yes" implies that the student has completed creating their profile.
Interview Completion Status"Yes" implies that the student has completed at least one interview process
SalarySalary of the position is displayed if student has been placed
Company NameCompany of the position is displayed if student has been placed
Job NameJob name of the position is displayed if student has been placed
Uploaded Signed Offer Letter"Yes" implies student has uploaded the offer letter and the process is completed
Scholar"Yes" implies student has been tagged as "Scholar"
Contact NumberContact Number of the respective students.

Export Job Data

Purpose

Data available for: All Admins

Where to download

Click on "Status", followed by "Jobs".

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Click on “Approved Jobs” followed by “Export Jobs”.

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Metadata

Contains hiring metrics of every job for admins to keep track

Column NameDescription
Company IDCompany ID of Company (for easier tracking in platform)
Job IDJob ID of Job (for easier tracking in platform)
Company Name-
Job Name-
Requested VacanciesNumber of vacancies requested for this position when creating/cloning job.
Primary Course AdminAll primary course admins from the job.
No. of Job Vacancies Approved in this CompanyTotal number of vacancies for the entire company that have been approved by admins (This sums up all the approved vacancies of all jobs belonging to that company
No. of Students Hired in this CompanyTotal number of students that have been placed in this company. This sums up all the hired placements of all jobs belonging to that company
Approved VacanciesNumber of vacancies approved for this position by the admins
Occupied SlotsNumber of students that have been placed in this job position
No. of Job AvailabilityNumber of positions left. This is the same as "Approved Vacancies" - "Occupied Slots"
Job Availability"Yes" implies that there is at least one position available for this job position
EmailEmail of candidate
NameName of candidate
Visible to XXXX"Yes" implies that this job is open to Students from a specific course
Company LinkURL of the Company Details in the platform
Job Visibility"Yes" implies that the job is set as "visible". For more information on job visibility, click here
No. of ApplicationsTotal number of students that have applied for this position
No. of ShortlistedTotal number of applications that have been shortlisted by the employer
No. of RejectedTotal number of applications rejected by the employer
Job Linklink in the platform to the job
Rejected JobIndicates if job is rejected in the platform
Job BatchThe respective batch the job is tagged to

Export Applicant Data

Purpose

Data available for: All Admins

Tracking of applications for every student

Where to download

Click on "Status", followed by "Applicants".

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Click on "Export Applicant Data" as indicated by the red box.

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Metadata

Column NameDescription
Student IDStudent ID of Student
NameFull Name of Student
DiplomaDiploma (acronym)
Company NameCompany involved in application
Job TitleJob name involved in application
Shortlisted"Yes" implies student has been shortlisted
Interview Completion Status"Yes" implies student is currently undergoing interview
Position Offer Status"Yes" implies student has been offered the job from that company
Placement Completion Status"Yes" implies student has been placed
Application LinkLink in the platform to the application of the respective student and job
Suspended"Yes" implies student is suspended from logging into the platform
Student ApplicationDate at which student has apply for the job
Student PlacementDate at which Student has been placed

Export Offer Data

Purpose

Data available for: All Admins

Tracking of Offers for every student.

Where to download

Click on "Offers" on the top toolbar. Click on "Export Offers Data" as indicated by the red box.

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Metadata

Column NameDescription
Student NameFull Name of Student
Diploma-
Email-
CompanyCompany name involved in offer
Job TitleJob name involved in offer
Application LinkLink in the platform to the offer of the respective student and job

System Owner Actions (Change OTP Options, Change Terms of Use, Modify Email Templates)

Click on "Browse", followed by "Institutions".

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Miscellaneous Features

Under the tabs, click on Institution Settings

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Change Terms of Use for Company Registration

Under Company Registration, the company is required to accept terms and conditions. The text can also be varied as well.

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Change OTP Options (Length and Duration)

To change the OTP expiry date, insert a whole number into the expiration time (in minutes). The OTP length can also be varied as well. If OTP length is 6, an example of an OTP would be 123456.

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Change Year Name

To change the name of the Year, insert a new name into the Field.

To add a year, click on “Add Year of Study”and insert the name of the year.

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Change Organization Information

To change the name of the Organization, insert a new name into the Field.

To change the Min Allowance, insert a new allowance into the Field.

To remove a Organization, click on the “Delete” button.

To add an organization, click on “Add Organization “and insert the name of the year.

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Change Reminder Settings and Confirming Changes

To change the Reminder Template and the timeline, select a new parameter from the dropdown box.

To remove a reminder template, click on the “Delete” button.

To confirm all of the changes in the settings page, click on “Submit

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Adding/Configuring User Accounts

Click on "Browse", followed by "Institutions".

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Add user account

**”**Click on "Users”. Click on "Add User", fill in the respective details to create a new admin account.

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Column NameDescription
Program AdminBy toggling "Program Admin" to true and selecting an internship program, the user is a Program admin.
Internship CoordinatorBy toggling "Internship Coordinator" to true and selecting a school and a course the user is an Internship Coordinator.
Internship ManagerBy enabling this option and selecting a school, the user will be given administrative privilege.
System OwnerNote that this toggle will override all other toggles and by changing "System Owner" to true, the user is a System Owner.
ActiveThis toggle is required to be set to Yes for the user to be able to login. The user will not be able to login if the toggle is switched to No.

Student Onboarding

Importing Students using Excel

Click on "Browse", followed by "Students".

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Click on "Import Students"

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Click on "Download template here" to download a template of the excel file.

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Populate the students into the excel file with the relevant information. If the schoolname or the course is invalid (not in our current database), that student will not have its data populated.

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After completing the excel file, save, select the “Active Batch”, click on "Upload" and upload the file.

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Once the file has been uploaded, a message will appear as seen below. Click on "Browse Students" to view the students' profiles.

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Sending Mass Email to Students

Click on "Browse", followed by Students.

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Click on "Send Email" (marked in green) to select the group of students filtered. Alternatively, click on "Send Email all X Students" to select every student.

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Select registration email to invite every student selected into the platform. The registration email can be seen below. You can also modify the email contents by clicking "Click here"" as indicated by the red box.

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Administration Actions (Add School, Add User Account, Apply Job Limit/Change Profile Creation Settings)

Add School

Click on "Browse", followed by "Schools".

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Click on the Add School as indicated in the red box.

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Input details School Name and School Code. Click on Add to add school.

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Administration Actions

Add user account

Click on "Browse", followed by "Schools".

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Click on the School Name

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Click on the User

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Click on "Add User", fill in the respective details to create a new Internship Manager and Coordinator account.

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Change Apply Job Limit/Profile Creation Setting

Click on “school settings”.

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The following actions can all be configured here.

  • Student screening rejection threshold
  • Student Interview rejection threshold
  • CV Template Link
  • Additional Template Link
  • Additional documents to be uploaded by student during registration
  • Additional Information to be requested form students during registration
  • School comments for company confirmation email

Configure Course settings [Applicant Multiplier Ratio, Token setting]

Click on “Course settings”.

Click on “Edit” at the respective Course

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The respective options are :

  • Applicant Multiplier Ratio is to determine the number of tokens given to students. For example: When a job post approved vacancies are 2 and the Multiplier Ratio is set to 1.5. Then 3 student applications will be allowed for the post (Maximum number of student applications = 2 x 1.5 = 3)
  • Allow Auto Approval of Jobs
  • Allow Self source jobs
  • Specify if approval for applications is required
  • Active Job Posting will determine if companies can create job postings for this course
  • Specify which batch the course will be available in
  • Set the number of tokens for each student in course

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Internship Supervisor Assignment

Click on “Internship Supervisor Assignment”.

Click on the Internship Supervisor Assignment Template [Red Box] to download the template.

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Fill in the information in to the template as required.

Then click on “Import” to upload the document.

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A successful message will appear if the upload was successful. If the import was unsuccessful, a message will appear as well.

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Managing Students going through a different process

There are instances where the workflow of the student internship process is different from the main body.

The Internship Manager therefore has the ability to channel students to various groups. They are:

  1. Students who have received a direct placement

  2. Students who will see a subset of jobs.

Managing students who have received a direct placement.

Click on “Browse”, then “Students”. Then click on the student's name.

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Click on "Job Recommendations".

There will be a large list of jobs to filter from in the system. To look for a particular job title or company, you can use the search button (indicated by the purple box). To sort by job title/company/scores, click on the columns.

Look for the job you are interested in the student to place and click "Set as Hired" (indicated by the red box).

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To summarize, the student will be re-directed to the "upload offer letter” stage as seen below. They are still required to request for an offer letter from the employer and upload the signed letter into the system.

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Please note that if the number of placements exceeds the number of approved vacancies, you will not be able to set the student as hired (a warning message will appear).

Managing students who will see only a subset of jobs

By default, every student is set as a open market. However, if you would like a student to see only a subset of jobs, you have to first set the student as close market. Click on "Browse", followed by "Schools".

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Click on the respective school name, followed by the students option.

Toggle the Open Market tab to "Off". By toggling it to off, the student will no longer be able to see any jobs as seen below.

StudentDetails.png

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Click on "Browse", followed by "Students". Then click on the student's name.

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Scroll down and select “Job Recommendation”.

Toggle to yes on the respective jobs you would like for the student to see. Similarly, there will be a large list of jobs to filter from in the system. To look for a particular job title or company, you can use the search button. To sort by job title/company/scores, click on the respective columns.

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Job Management (Viewing, Filtering, Approval, Visibility)

Job Management Page

To get to this page, click on "Status", followed by "Jobs" and "Pending Jobs".

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This refers to jobs that have yet to be approved or awaiting approved vacancies.

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"Restaurant Admin Intern" here will direct you to the job detail page.

"Business Development/Sales" here depicts the job function for the particular job title.

"Requested Vacancies" depicts the number of vacancies requested by the employer.

"Approved Vacancies" depicts the number of vacancies approved by the course admin. The number represents the total number of vacancies for a particular school.

The number above "Applications" is the number of students who have applied for the job.

The number above "Shortlisted" is the number of students who have been shortlisted by the employer.

The number above "Rejected" is the number of students who have been rejected by the employer.

The number above "Hired" is the number of students who have been hired by the employer.

Job Visibility (Mass)

By default, all jobs have their visibility toggled to be off. The job can only be seen by students if they are made visible.

Click on "Status", followed by "Jobs" (as seen below).

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Tick the checkboxes on the left and select "Batch Actions +"

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Select "Yes", then click "Submit" to open up visibility to all jobs.

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Create Job on behalf of Company

Click on "Status", followed by "Jobs" (as seen below).

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Click on "Create a New Job".

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Fill in the respective details under job posting and tag them to the designated employer under the respective company.

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You may also select other schools when adding diplomas. For more information, refer to the Job Approval Process in the user guide.

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On-The-Job Training (OJT)

Create OJT Job

OJT Admins:

Job Level OJT:

Create OJT (Manually):

Step 1:

  • Click on the “Create Jobs” button. ​
  • Fill in Job Details, scroll to the bottom for the On-The-Job (OJT) section

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Step 2:

Fill in OJT details in the fields:

  • Main Tasks​
  • Task Element​
  • OJT Hours​
  • Knowledge, Skills & Attitude​
  • Training Guidelines

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Step 3:

  • Click the “Add Another Main Task” button to add multiple main tasks. ​
  • Fill in all details of each main task.

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Step 4: If there are multiple main tasks, a “Trashcan” icon will appear beside each main task. Click on the icon to delete the main task.

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Step 5:

  • Once the job and OJT details are filled and ready to submit, click on the “Submit” button.​
  • In the pop-up window, click on the “Submit” button.​
  • Once the job was submitted successfully “Thank you for registering. We will process your job application and you will hear from us soon.” page will be shown

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Step 6: The “Main Task X number” accordion will be highlighted in red colour and a validation error will be shown on the field when any OJT field is filled with an invalid or empty field during job submission.

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Step 7: The “OJT Blueprint Resources for Company” PDF file can be viewed and downloaded when clicking on the “Download Guide” button

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Create OJT (Bulk Upload OJT Data)

Step 1:

  • Click on the “Create Jobs” button. ​
  • Fill in Job Details, scroll to the bottom for the On-The-Job (OJT) section

/img/admin-user-guide/image74_11.png

/img/admin-user-guide/image74_12.png

Step 2:

  • OJT data can be uploaded in bulk. Click on “Upload”.​
  • In the pop-up window, click on “Download template here”.

/img/admin-user-guide/image74_13.png

/img/admin-user-guide/image74_14.png

Step 3:

  • Open the downloaded template. Fill in OJT details. Save the template. ​
  • Click on the “Upload” button. Select the pre-filled OJT template and upload the file.

/img/admin-user-guide/image74_15.png

/img/admin-user-guide/image74_16.png

Step 4:

  • OJT details will be filled out automatically based on the uploaded template.

Note: The uploaded template will overwrite any previous details that have been filled.

/img/admin-user-guide/image74_17.png

Step 5:

  • Once the job and OJT details are filled and ready to submit, click on the “Submit” button.​
  • In the pop-up window, click on the “Submit” button.​
  • Once the job was submitted successfully “Thank you for registering. We will process your job application and you will hear from us soon.” page will be shown

/img/admin-user-guide/image74_18.png

/img/admin-user-guide/image74_19.png

/img/admin-user-guide/image74_20.png

Approve OJT Job

Job Approval

Step 1:

  • Job & OJT details pending approval will have a banner showing the “This job posting is yet to be approved by NP” status. ​
  • Click on “Job Approval”.

/img/admin-user-guide/image74_21.png

/img/admin-user-guide/image74_22.png

Step 2:

  • Review the number of Requested vacancies and then set the value of “Total Approved Vacancies” that can be approved.
  • Click on the save button to approve the number of vacancies.

/img/admin-user-guide/image74_23.png

Step 3:

  • Click on “Accept” button to approve the job.​
  • In the pop-up window, click on “Submit”.
  • “Accepted” status will be shown under “Status” once the selected diploma has accepted.

/img/admin-user-guide/image74_24.png

/img/admin-user-guide/image74_25.png

/img/admin-user-guide/image74_26.png

Step 4:

The approved job will have an “This job posting has been approved by NP” updated status banner.

/img/admin-user-guide/image74_27.png

Edit OJT Details (Job Level)

Step 1:

  • If Job/OJT details must be updated, click on the “Edit Job” button.​
  • Edit the Job/OJT Details. Once all necessary details are updated, click on the “Submit” button.
  • “Your job has been successfully updated.” page is shown once the job was edited successfully

Note: If Job/OJT details are edited, the job will be routed to the Internship Manager/Coordinator to approve again.

/img/admin-user-guide/image74_28.png

/img/admin-user-guide/image74_29.png

/img/admin-user-guide/image74_30.png

/img/admin-user-guide/image74_31.png

View OJT Details (Job Level)

Step 1:

  • To view OJT details, click on the “On-The-Job-Training” button.​
  • Expand the main task to view the details.

/img/admin-user-guide/image74_32.png

/img/admin-user-guide/image74_33.png

Step 2:

  • To export OJT details, click on the “Download” button.​
  • Open the downloaded file to view the OJT details.

/img/admin-user-guide/image74_34.png

/img/admin-user-guide/image74_35.png

View OJT Details (Student Level)

OJT Before Student/Applicant Hired

Note: OJT (On-the-Job Training) data will be visible once students have been hired for the job

Step 1:

  • In the OJT Job, click on the number of “Applications/Shortlisted/Rejected”. ​
  • Click on the Student Name.

/img/admin-user-guide/image74_36.png

/img/admin-user-guide/image74_37.png

Step 2:

  • Click on the “On-The-Job Training (OJT)” section tab.
  • You will see the “Please note that OJT (On-the-Job Training) data will be visible once students have been hired for the job.” message banner under “On-The-Job Training (OJT)”

/img/admin-user-guide/image74_38.png

/img/admin-user-guide/image74_39.png

OJT Data Once Student Hired for the Jobs

Step 1:

  • In the OJT Job, click on the number of “Hired”. ​
  • Click on the Student Name.

/img/admin-user-guide/image74_40.png

/img/admin-user-guide/image74_41.png

Step 2:

  • Click “On-The-Job Training (OJT)” to edit OJT Details.
  • You will see OJT details under the “On-The-Job Training (OJT)” section

/img/admin-user-guide/image74_42.png

/img/admin-user-guide/image74_43.png

Edit OJT Details (Student Level)

Step 1:

  • Click on the “Edit” button
  • Edit the Job/OJT Details from the fields
  • Check “Fulfilled during the internship?” if the student has fulfilled the main task(s) during the internship.​
  • If both "Main Task” and “Task Element" OJT fields’ "Fulfilled during the internship?" checkboxes are checked, the respective "Main Task X Number" accordion will change to green color.

Note: The student cannot check this checkbox.​

/img/admin-user-guide/image74_44.png

/img/admin-user-guide/image74_45.png

/img/admin-user-guide/image74_46.png

Step 2:

  • If additional main task needs to be added, click on the “Add Another Main Task” button. Fill in details of the additional main task.​
  • The main task can be deleted by clicking on the “Trashcan” icon.
  • Once all necessary details are updated, click on the “Save” button to save the details.
  • “OJT changes are saved successfully.” message banner will be shown once OJT details are saved.

/img/admin-user-guide/image74_47.png

/img/admin-user-guide/image74_48.png

/img/admin-user-guide/image74_49.png

Step 3:

  • The “Main Task X number” accordion will change to red colour and a validation error will be shown on the field when any OJT field is filled with an invalid or empty field during submission.

/img/admin-user-guide/image74_50.png

Bulk Upload OJT Details at Student/Application level

Step 1:

  • In the OJT Job, click on the number of “Hired”. ​
  • Click on the Student Name.

/img/admin-user-guide/image74_51.png

/img/admin-user-guide/image74_52.png

Step 2:

  • Click “On-The-Job Training (OJT)” to edit OJT Details.
  • You will see OJT details under the “On-The-Job Training (OJT)” section

/img/admin-user-guide/image74_53.png

/img/admin-user-guide/image74_54.png

Step 3:

  • Student/Application-level OJT data can be uploaded in bulk. Click on “Upload”.​
  • In the pop-up window, click on “Download template here”.
  • Open the downloaded template. Fill in OJT details. Save the template. ​
  • Click on the “Upload” button. Select the pre-filled OJT template and upload the file. ​
  • OJT details will be filled automatically based on the uploaded template.​
  • Click on the “Save” button to save the OJT data.
  • “OJT changes are saved successfully.” message banner will be shown once OJT data is saved successfully. ​

Note: The uploaded template will overwrite any previous details that have been filled.

/img/admin-user-guide/image74_55.png

/img/admin-user-guide/image74_56.png

/img/admin-user-guide/image74_57.png

/img/admin-user-guide/image74_58.png

/img/admin-user-guide/image74_59.png

Download OJT Details

Step 1:

  • To export OJT details, click on the “Download” button.​
  • Open the downloaded file to view the OJT details.

/img/admin-user-guide/image74_60.png

/img/admin-user-guide/image74_61.png

Track Changes of OJT

For edits made to the OJT details, the changes will be tracked under the “Timeline of On-The-Job Training (OJT)” section.​

Note: Timeline is not visible to students.

/img/admin-user-guide/image74_62.png

Archive Student

Student Profile Page:

Step 1:

  • Click on the “Browse”
  • Click on the “Students”
  • Navigates to “Student” page

/img/admin-user-guide/image75_01.png /img/admin-user-guide/image75_02.png /img/admin-user-guide/image75_03.png

Step 2:

  • Click on the student’s name link text button from the table
  • Navigates to respective student’s profile page

/img/admin-user-guide/image75_04.png /img/admin-user-guide/image75_05.png

Archive Student Button:

Step 1:

  • See the “Archive Student” button in the respective student profile page
  • Click on the “Archive Student” button
  • “Archive Student” popup get open

/img/admin-user-guide/image75_06.png /img/admin-user-guide/image75_07.png

Archive the Student:

Step 1:

  • Click on the “Select Batch” dropdown field
  • Select the active semester batch from the dropdown options
  • Enter reason in the “Reason for archiving the student” text box.

/img/admin-user-guide/image75_08.png /img/admin-user-guide/image75_09.png

Step 2:

  • Click on the “Submit” button to archive respective student to selected active semester batch
  • Click on the “Cancel” button “Archive Student” popup get closed and respective student profile does not get archived

NOTE: System Owner/Internship Manager/Internship Co-Ordinator role users can archive the student even though student in Any stage (Registration incomplete/Screening/Interview-Stage/Offer-Stage/Hired).

/img/admin-user-guide/image75_10.png /img/admin-user-guide/image75_11.png /img/admin-user-guide/image75_12.png

Other Batch Profiles Table:

Step 1:

  • Once student profile successfully archived then System Owner/Internship Manager/Internship Co-Ordinator role users are able to see the “Other Batch Profiles” table in the respective archived student active profile page.
  • See the respective student profile archived batch details in the “other Batch Profiles” details in the table /img/admin-user-guide/image75_13.png

Archived Student Profile:

Step 1:

  • Click on the “View” button under “Actions” column from the table
  • Navigates to respective student archived student profile page /img/admin-user-guide/image75_14.png Step 2:
  • See “This student profile has been archived and is no longer active in the stated batch.” Message banner in the respective student archived student profile page
  • “Archived” green tag will be shown below the “Personal Details” section in the archived student profile page.

Note: In the archived student profile page respective student applied jobs or student’s internship data will persist in the archived profile page /img/admin-user-guide/image75_15.png /img/admin-user-guide/image75_16.png /img/admin-user-guide/image75_17.png

Active Student Profile:

Step 1:

  • Once student profile is archived to selected active semester batch then respective profile will “Active Profile”.
  • Once student profile is archived then new student cloned profile will be created.

Note: Once student profile is archived then new cloned student profile will be created and again student need to complete registration processes again. /img/admin-user-guide/image75_18.png /img/admin-user-guide/image75_19.png /img/admin-user-guide/image75_20.png

Student Assessment

Assessment Page:

Step 1:

  • Click on the “Communication” header tab
  • Click on the “Student Assessments” sub-tab
  • Make sure navigate to “Assessment” page /img/admin-user-guide/image76_001.png /img/admin-user-guide/image76_002.png

Create New Assessments:

Step 1:

  • Click on the “Assessment” section tab under “Assessment” page
  • Click on the “Create New Assessments” button above the table /img/admin-user-guide/image76_003.png

Step 2:

  • Make sure navigate to “Create Assessment” page
  • Enter assessment details into the fields
  • Click on the “Submit” button to create assessment for the students

Note: If the user enables the "Email Reminders" toggle, sets a reminder start date, and specifies a validation period, the corresponding assessment respondents will receive reminders.

Component NameDescription
Assessment NameEnter the name of the assessment.
Assessment TypeChoose the type of assessment:
1. Interim
2. Final
BatchA dropdown showing a list of active semester batches. Select the appropriate batch.
SchoolSelect the school to which the assessment belongs from the list provided.
CourseBased on the selected school, a list of its associated courses will be shown. You can remove a selected school by clicking the "X" button.
Start DateSelect the assessment's start date and time using the calendar picker.
Expiration DateSelect the assessment's end date and time using the calendar picker.
Enable RemindersIf enabled, respondents will receive email reminders. This includes:
Reminder Start Date – When reminders begin.
Validation Period – Set in the "Reminder interval & Max Reminders" field.

/img/admin-user-guide/image76_004.png /img/admin-user-guide/image76_005.png

Step 3:

  • Once an assessment is successfully created, a confirmation or success message should be displayed to the user.
  • All created assessment details should be visible in a structured table.
  • Upon successful assessment creation, the system should send email notifications to users with the following roles:
    • Internship Manager
    • Internship Coordinator

Note: These users must be tagged to the respective School and Diploma Course selected during the assessment creation.

/img/admin-user-guide/image76_006.png /img/admin-user-guide/image76_007.png

Assessment Dashboard:

Step 1:

  • Click on the “Assessment” Section Tab
  • See the successfully created assessments in the dashboard table.

Note: Clicking any status link will redirect you to the "Company Supervisors" tab, where the table automatically filters to show only company supervisors matching the selected status.

Column NameDescription
AssessmentDisplays the following details:
Assessment ID
Creation Timestamp
Assessment Name – shown as a clickable text button
Edit Icon – to modify the assessment
Open/Closed Status Tag – indicates current assessment status
Published Tag – displayed only if the assessment has been published
Semester Batch Tag – shows associated batch
Assessment Type Tag – indicates whether the assessment is Interim or Final
School and CoursesDisplays the school and diploma courses associated with the assessment.
SummaryShows company supervisors status counts as clickable link buttons. Each reflects real-time updates based on participant activity:
Total – Total number of respondents added to the survey
Draft – Respondents who have been added but not yet sent invitations
Awaiting Response – Invitations sent, but no response yet
In Progress – Respondents who have started but not finished the survey
Completed – Respondents who have fully completed the survey

/img/admin-user-guide/image76_008.png

Edit Assessment (Before Published):

Step 1:

  • Click on the “Edit (Pencil)” icon beside assessment name in the table
  • Make sure navigate to “Edit Assessment” page.

/img/admin-user-guide/image76_009.png

Step 2:

  • Make sure saved assessment details persist into the fields
  • Edit/Update assessment details from the table
  • Click on the “Submit” button to save the updated assessment and updated assessment details will be shown in the table.

/img/admin-user-guide/image76_010.png /img/admin-user-guide/image76_011.png

Step 3:

  • Ensure that a notification email is sent to the system owner whenever a user with the Internship Manager or Internship Coordinator role edits an assessment they are tagged in.

/img/admin-user-guide/image76_012.png

Filters (Assessment Page):

  • Click the “Filter” button located above the table on the “Assessment” page.
  • Ensure the “Filter & Sort” popup opens.
  • Select and apply the desired filters from the popup.
  • Verify that the table updates accordingly, displaying data based on the applied filters. Note: By default, the “Status” filter is set to “Open.” /img/admin-user-guide/image76_013.png /img/admin-user-guide/image76_014.png

Question Bank Section Tab:

  • Click on the “Question Bank” section tab from “Assessment” page
  • Make sure “Questions” table will be shown /img/admin-user-guide/image76_015.png

Add Question:

  • Click on the “Add Question” button above the table.
  • “Add Question” popup get open /img/admin-user-guide/image76_016.png /img/admin-user-guide/image76_017.png

Step 2:

  • Enter question name into the “Please enter the question” text editor field under “Question” section tab in the popup
  • Click on the “Next” button /img/admin-user-guide/image76_018.png

Step 3:

  • Navigate to “Options” section tab in the “Add Question” popup
  • Select answer type for respective question (Essay/Multiple Choice Question (MCQ)/Rating/Graded Question)
  • Enter options data for the selected answer type
  • Click on the “Next” button
  • Click on the “Back” button to navigate back to “Question” section tab in the “Add Question” popup.

Note:

1. Essay Question

  • When an Essay question is added to an assessment, company supervisors will be provided with a text box to enter their response.
  • The response must comply with the specified word limits:
  • Minimum word limit: Ensures the response meets a required length.
  • Maximum word limit: Prevents the response from exceeding the allowed length.

2. Multiple Choice Question (MCQ)

  • For MCQ questions, company supervisors must select one option from the available choices.
  • If the "Show Others Option" setting is enabled:
  • Selecting "Others" will display an additional text box where the supervisor can specify their answer.

3. Rating Question

  • A Rating question requires company supervisors to select one value from a predefined scale.
  • The selected rating’s score will be recorded and made available to institution administrators for evaluation purposes.

4. Graded Question

  • Each Graded question includes options tagged with predefined grades: A, B, C, D, and F.
  • Company supervisors must select a grade from a dropdown menu, and the associated grade score will be recorded.
  • The grading scale is as follows:
    • A: Score range of 8 to 10
    • B: 7
    • C: 6
    • D: 5
    • F: Score range of 0 to 4 /img/admin-user-guide/image76_019.png /img/admin-user-guide/image76_020.png /img/admin-user-guide/image76_021.png /img/admin-user-guide/image76_022.png

Step 4:

  • Navigate to “Question Tags” section tab in the “Add Question” popup
  • Click on the “Question Tag(s)” dropdown field
  • Select pre-saved list of tags as options from the dropdown field
  • Selected tag shown in the dropdown field
  • Click on the “Submit” button
  • Saved question will be shown in the table and successes message will be shown
  • Click on the “Back” button navigate to “Options” section tab in the popup /img/admin-user-guide/image76_023.png /img/admin-user-guide/image76_024.png

Edit Question:

Step 1:

  • Click on the Edit (Pencil) icon under “Action” column in the table
  • “Edit Question” popup get open with previous saved question details persisted into the fields in the popup.
  • Update the details in the “Edit Question” popup
  • Click on the “Submit” button to save the changes
  • Make sure updated changes will get reflected in the table for respective question

Note: Make sure while edit the question user will not able to option category for respective question. /img/admin-user-guide/image76_025.png /img/admin-user-guide/image76_026.png /img/admin-user-guide/image76_027.png /img/admin-user-guide/image76_028.png

Clone Question:

Step 1:

  • Click on the “Clone Question (overlapping squares)” icon from “Action” column for respective question from the table
  • “Clone Question” popup get open with respective question details persisted into the fields in the popup.
  • Update the question details
  • Click on the “Clone” button from popup to clone the question
  • Cloned question will be shown in the table and successes message banner will be shown once question cloned successfully

Note:
1. Users cannot clone the exact question text, but they can reuse the answer options and question tags.
2. While cloning, users can modify the answer option type (EX: Essay to Rating)
/img/admin-user-guide/image76_029.png /img/admin-user-guide/image76_030.png /img/admin-user-guide/image76_031.png /img/admin-user-guide/image76_032.png

Delete Question:

Step 1:

  • Click on the “Delete (Trash)” icon under “Action” column from the table for respective question
  • “Delete Question” confirmation popup get open
  • Click on “Submit” button from the popup
  • Respective question will get deleted from the table successfully and successes message will be shown /img/admin-user-guide/image76_033.png /img/admin-user-guide/image76_034.png

Question Bank Filters:

Step 1:

  • See the “Question Type & Question Tags” filters with respective filter options on the left side of the table under “Question Bank” section tab.
  • Select your desired filter criteria and apply the filters
  • The table will automatically update to display only the filtered questions.
  • Click on the “Clear” button to clear the applied filters and total questions will be shown in the table /img/admin-user-guide/image76_035.png

Question Tags Section Tab:

Step 1:

  • Click on the “Question Tags” section tab from the “Survey” page
  • See the “Question Tags” table /img/admin-user-guide/image76_036.png

Add Question Tag:

Step 1:

  • Click on the “Add Question Tag” button above the table
  • “Add Question tag” popup get open
  • Enter question tag name into the “Tag Name” text field in the popup.
  • Click on the “Submit” button to save the tag and successes message will be shown
  • See saved tag will be shown in the table /img/admin-user-guide/image76_037.png /img/admin-user-guide/image76_038.png /img/admin-user-guide/image76_039.png

Edit Question Tag:

Step 1:

  • Click on the “Edit (pencil)” icon under “Action” column in the table
  • “Edit Question Tag” popup get open with saved question tag name persist in the field.
  • Update the question tag name from the text field
  • Click on the “Submit” button to save the updated tag name and successes message will be shown
  • See updated tag name will reflect in the table. /img/admin-user-guide/image76_040.png /img/admin-user-guide/image76_041.png /img/admin-user-guide/image76_042.png

Delete Question Tag:

Step 1:

  • Click on the “Delete (Trash)” icon under “Action” column in the table
  • “Delete Question Tag” popup get open
  • Click on the “Delete” button from the popup and successes message will be shown
  • See respective tag will get removed from the table. /img/admin-user-guide/image76_043.png /img/admin-user-guide/image76_044.png /img/admin-user-guide/image76_045.png

Assessment Setup Page:

Step 1:

  • Click the “Assessment Name' link (under the “Assessment” column in the table) located in the “Assessment” tab on the Assessment page.
  • Navigate to respective Assessment “Assessment Setup” page
  • See the Assessment details in the box /img/admin-user-guide/image76_046.png /img/admin-user-guide/image76_047.png

Edit Assessment Details from Assessment Setup Page (Before Assessment Published):

Step 1:

  • Click on the “Edit (Pencil)” icon.
  • “Edit Assessment” page get open with saved Assessment details persisted into the fields
  • Update the details into the fields
  • Click on the “Submit” button to save the updated changes for the Assessment
  • Updated changes reflected in the box and successes message will be shown. /img/admin-user-guide/image76_048.png /img/admin-user-guide/image76_049.png /img/admin-user-guide/image76_050.png

Assessment Setup Section tab:

  • Click on the “Assessment Setup” section tab from “Assessment Setup” page
  • Under “Assessment Setup” section tab “Settings & Questions” section are shown. /img/admin-user-guide/image76_051.png

Settings Section:

Step 1:

  • See respective Assessment saved Start & Expiration Date fields are shown
  • Click on the Edit button
  • “Start Date & Expiration Date” popup get open
  • Update the Date & Time from the fields
  • Click on “Submit” button to save the dates and successes message will be shown
  • Updated dates is shown under “Start & Expiration Date” field under “Settings” section /img/admin-user-guide/image76_052.png /img/admin-user-guide/image76_053.png /img/admin-user-guide/image76_054.png /img/admin-user-guide/image76_055.png

Questions Section:

Step 1:

  • See “Questions” section below “Settings” section under “Assessment Setup” section tab
  • See “Add Custom Question & Add from Question Bank” buttons will be shown in the “Questions” section /img/admin-user-guide/image76_056.png

Add Custom Question:

Step 1:

  • Click on the “Add Custom Question” button
  • Add Question popup get open /img/admin-user-guide/image76_057.png /img/admin-user-guide/image76_058.png

Step 2:

  • Enter question name into the “Please enter the question” text editor field under “Question” section tab in the popup
  • Click on the “Next” button /img/admin-user-guide/image76_059.png

Step 3:

  • Navigate to “Options” section tab in the “Add Question” popup
  • Select answer type for respective question (Essay/Multiple Choice Question (MCQ)/Rating/Graded Question)
  • Enter options data for the selected answer type
  • Click on the “Next” button
  • Click on the “Back” button to navigate back to “Question” section tab in the “Add Question” popup.

Note:

1. Essay Question

  • When an Essay question is added to an assessment, company supervisors will be provided with a text box to enter their response.
  • The response must comply with the specified word limits:
  • Minimum word limit: Ensures the response meets a required length.
  • Maximum word limit: Prevents the response from exceeding the allowed length.

2. Multiple Choice Question (MCQ)

  • For MCQ questions, company supervisors must select one option from the available choices.
  • If the "Show Others Option" setting is enabled:
  • Selecting "Others" will display an additional text box where the supervisor can specify their answer.

3. Rating Question

  • A Rating question requires company supervisors to select one value from a predefined scale.
  • The selected rating’s score will be recorded and made available to institution administrators for evaluation purposes.

4. Graded Question

  • Each Graded question includes options tagged with predefined grades: A, B, C, D, and F.
  • Company supervisors must select a grade from a dropdown menu, and the associated grade score will be recorded.
  • The grading scale is as follows:
    • A: Score range of 8 to 10
    • B: 7
    • C: 6
    • D: 5
    • F: Score range of 0 to 4

/img/admin-user-guide/image76_060.png /img/admin-user-guide/image76_061.png /img/admin-user-guide/image76_062.png /img/admin-user-guide/image76_063.png

Step 4:

  • Navigate to “Question Tags” section tab in the “Add Question” popup
  • Click on the “Question Tag(s)” dropdown field
  • Select pre-saved list of tags as options from the dropdown field
  • Selected tag shown in the dropdown field
  • Click on the “Submit” button
  • Saved question will be shown in the table and successes message will be shown
  • Click on the “Back” button navigate to “Options” section tab in the popup

Note: If the "Save this question to question Bank" checkbox is selected while adding a new question, the question will be added to the current assesment and also saved in the Question Bank for future use in other assessments. /img/admin-user-guide/image76_064.png /img/admin-user-guide/image76_065.png

Edit Questions:

Step 1:

  • Click on the “Edit” button inside the question card below “Questions” section
  • “Edit Question” popup get open with previous saved question details persisted into the fields in the popup.
  • Update the details in the “Edit Question” popup
  • Click on the “Submit” button to save the changes
  • Make sure updated changes will get reflected in the table for respective question

Note: Make sure while edit the question user will not able to change option category for respective question.

/img/admin-user-guide/image76_066.png /img/admin-user-guide/image76_067.png /img/admin-user-guide/image76_068.png /img/admin-user-guide/image76_069.png /img/admin-user-guide/image76_070.png

Delete Question:

Step 1:

  • Click on the “Delete” button beside the “Edit” button in the question card.
  • “Delete Question” confirmation popup gets open
  • Click on “Submit” button from the popup
  • Respective question card will get deleted from the table successfully and successes message will be shown.

/img/admin-user-guide/image76_071.png /img/admin-user-guide/image76_072.png /img/admin-user-guide/image76_073.png

Add From Question Bank:

Step 1:

  • Click on the “Add from Question Bank” button
  • “Add Question from Question Bank” popup get open
  • See the table will have list of saved questions
  • Apply the “Question Type &Question Tags” filters from filters section.
  • Click on the “Clear” button from filter sectioMake sure applied filters get removed from the filter
  • Select questions from the table
  • Click on the “Add” list option button
  • “Add Question from Question Bank” popup get closed and navigate back to “Assessment Setup” page.
  • See saved questions added to the assessment and respective questions shown in the “Questions” section under “Assessment Setup” section tab.

/img/admin-user-guide/image76_074.png /img/admin-user-guide/image76_075.png /img/admin-user-guide/image76_076.png /img/admin-user-guide/image76_077.png

Publish Assessment:

Step 1:

  • Click on the “Publish Assessment” button
  • Make sure “Publish Assessment” popup get open
  • Click on the “Publish Assessment” button from popup to publish the survey
  • Make sure respective assessment get published and successes message banner will be shown

Note:
1. “Please note that Company Supervisors can be imported only after the assessment has been published.” Message will be shown before assessment is published.
2. Once Assessment is published then user not able to Edit/Delete the added questions for respective Assessment under “Assessment Setup” section tab
/img/admin-user-guide/image76_078.png /img/admin-user-guide/image76_079.png /img/admin-user-guide/image76_080.png /img/admin-user-guide/image76_081.png

Edit Assessment (After Assessment Published):

Step 1:

  • Click on the “Edit” icon beside survey name
  • Navigate to “Edit Assessment” page
  • Update details into the fields
  • Click on the “submit” button
  • Updated changes reflect on the respective survey

Note: Batch, Assessment Type, School & Course fields will be non-editable fields when user edit the published Assessment from the “Edit Assessment” page. /img/admin-user-guide/image76_082.png /img/admin-user-guide/image76_083.png /img/admin-user-guide/image76_084.png

Company Supervisor Section Tab:

Step 1:

  • Click on the “Company Supervisor” Section tab under “Assessment Setup” page
  • Make sure Company supervisor table will be shown under section tab.

/img/admin-user-guide/image76_085.png

Import Company Supervisors:

Step 1:

  • Click the "Import" button located above the table.
  • Ensure the assessment is tagged to the correct School and Course. Only hired applicants who are tagged to a Company Supervisor will appear in the table.

Note:

  1. Applicants must be:
    • Marked as hired
    • Respective company should have an existing company supervisor
    • Tagged to a Company Supervisor via the "Company Supervisor" page
  2. Once these conditions are met, the respective supervisor's details will be displayed in the table. /img/admin-user-guide/image76_086.png /img/admin-user-guide/image76_087.png

Step 2:

  • Click on the company supervisor's name link under the "Supervisor Name" column in the table
  • Verify that you are redirected to the "Assessment Applicants" page.
  • The table will display the list of applicants tagged under the selected supervisor, filtered by the respective assessment-linked school and course. /img/admin-user-guide/image76_088.png /img/admin-user-guide/image76_089.png

Status:

StatusDescription
DraftThe Company Supervisor has been imported into the survey system but has not yet been invited to complete the assessment.
PendingThe Company Supervisor has been sent an invitation and has started the assessment. However, not all applicants assigned to them have completed their responses
CompletedThe Company Supervisor assigned applicants have fully completed the assessment.
Note: “Completed” status will only be shown when all applicants tagged to the Company Supervisor have submitted responses. If even one applicant’s assessment is still in progress or incomplete, the status will remain “Pending”.

/img/admin-user-guide/image76_090.png

Send Assessment invite to Company Supervisors (Individually):

Step 1:

  • Click on the “Send Invite” button under “Action” column in the table
  • Click on the “Invite” button from the “Invite Supervisor(s)” popup
  • Make sure assessment invitation notification mail sent to respective company supervisor and successes message will be shown /img/admin-user-guide/image76_091.png /img/admin-user-guide/image76_092.png /img/admin-user-guide/image76_093.png

Send Assessment invite to Company Supervisors (Bulk):

Step 1:

  • Select company supervisor from the table
  • Make sure” Send Invite” list option button will be shown above the table
  • Click on the “Send Invite” list option button
  • Click on the “Invite” button from the “Invite Supervisor(s)” popup
  • Make sure assessment invitation notification mail sent to all selected company supervisor and successes message will be shown /img/admin-user-guide/image76_094.png /img/admin-user-guide/image76_095.png /img/admin-user-guide/image76_096.png

Send Assessment Reminder Mail (Individually):

Step 1:

  • Click on the “Send Email” button under “Action” column in the table
  • Make sure “Send Email to Supervisor(s)” popup get open.
  • Select “Assessment Reminder Notification” template from the “Select Email Template” dropdown field.
  • Click on the “Send Email” button to send reminder to respective company supervisor. /img/admin-user-guide/image76_097.png /img/admin-user-guide/image76_098.png /img/admin-user-guide/image76_099.png

Send Assessment Reminder Mail (Bulk):

Step 1:

  • Click on the “Send Email to all X number Supervisor(s)” button above the table
  • Make sure “Send Email to Supervisor(s)” popup get open.
  • Select “Assessment Reminder Notification” template from the “Select Email Template” dropdown field.
  • Click on the “Send Email to all” button to send reminder to all company supervisors present in the table.
  • Successes message will be shown /img/admin-user-guide/image76_100.png /img/admin-user-guide/image76_101.png /img/admin-user-guide/image76_102.png

Step 2:

  • Select company supervisor from the table
  • Make sure “Send Email” list option button will be shown above the table
  • Click on the “Send Email” list option button
  • Select “Assessment Reminder Notification” template from the “Select Email Template” dropdown field.
  • Click on the “Send Email” button to send reminder mail to selected company supervisors present in the table.
  • Successes message will be shown /img/admin-user-guide/image76_103.png /img/admin-user-guide/image76_104.png /img/admin-user-guide/image76_105.png

Filters:

Step 1:

  • Click the “Filter” button located above the table in the “Company Supervisor” section tab.
  • Ensure that the “Filter & Sort” popup appears with available filter options.
  • Select and apply the desired filters.
  • Verify that the table updates to display data matching the selected filter criteria. /img/admin-user-guide/image76_106.png /img/admin-user-guide/image76_107.png /img/admin-user-guide/image76_108.png

Assessment Applicants Section Tab:

Step 1:

  • Click the “Assessment Applicants” section tab.
  • Ensure that the table displays the list of applicants associated with the respective assessment and their tagged Company Supervisor.
Column NameDescription
Student Name1. This column displays a list of applicants associated with the corresponding assessment, along with their assigned Company Supervisor.

2. Clicking on an applicant's name (as a link text button) will navigate to the applicant's Application Information page, specifically landing on the Assessment section tab.
Company Supervisor Name1. This column shows the name of the company where the applicant has been hired, along with the name of their assigned Company Supervisor.

2. Clicking on the Company Supervisor's name (as a link text button) will navigate to the respective Company Employee page.
Assessment Response StatusThis column indicates the status of the applicant's assessment as completed by the Company Supervisor. The statuses include:
Draft: The Company Supervisor has been added to the survey system but has not yet been invited to complete the assessment.
In Progress: The Company Supervisor has received the invitation and has started the assessment.
Completed: The assessment has been fully completed by the assigned Company Supervisor.
Assessment StatusThis column shows whether the assessment is currently active or not. The statuses include:
Open: The assessment is still active (i.e., the expiration time has not yet passed).
Closed: The assessment is no longer active (i.e., the expiration time has passed).
Total ScoreDisplays the total score for all graded questions in the applicant's tagged assessment. Each graded question is worth a maximum of 10 marks. Only graded questions are included in the total.
Obtained ScoreDisplays the score obtained by the applicant, calculated as the sum of scores assigned to the options selected by the Company Supervisor for each graded question.

/img/admin-user-guide/image76_109.png /img/admin-user-guide/image76_110.png

Filters:

Step 1:

  • Click the “Filter” button located above the table in the “Assessment Applicants” section tab.
  • Ensure that the “Filter & Sort” popup appears with available filter options.
  • Select and apply the desired filters.
  • Verify that the table updates to display data matching the selected filter criteria. /img/admin-user-guide/image76_111.png /img/admin-user-guide/image76_112.png

Export:

Step 1:

  • Click the “Export” button located above the table.
  • Ensure that the exported sheet includes applicants who are tagged to assessment data.
  • Verify that the exported sheet is sent to the respective user's email.
  • Click the “here” link text button from the notification mail
  • Confirm that the exported sheet is downloaded successfully.
  • Check that both applicants and their associated assessment data are present in the exported sheet. /img/admin-user-guide/image76_113.png /img/admin-user-guide/image76_114.png /img/admin-user-guide/image76_115.png

Clone Assessment:

Step 1:

  • Click the “Clone Assessment” button.
  • In the “Clone Assessment” popup, click the “Yes” button to confirm.
  • Verify that the selected assessment is successfully cloned.

Note: Cloning an assessment will also clone all associated questions. /img/admin-user-guide/image76_116.png /img/admin-user-guide/image76_117.png /img/admin-user-guide/image76_118.png

Close Assessment:

Step 1:

  • Click the “Close Assessment” button.
  • In the *“Close Assessment” popup, click the “Yes” button to confirm.
  • Verify that the selected survey is successfully closed and successes message will be shown

Note:
• The “Close Assessment” button is only visible when the assessment is open.
• The assessment will automatically close once it reaches its expiration time.
/img/admin-user-guide/image76_119.png /img/admin-user-guide/image76_120.png /img/admin-user-guide/image76_121.png

Re-Open Assessment:

Step 1:

  • Click on the “Re-Open Assessment” button
  • Click on the “Yes” button from the “Open Assessment” popup
  • Make sure respective assessment get reopened and start & End dates will be set accordingly.
  • Make sure successes message will be shown once assessment re-opened.

Note:
• The “Open Assessment” button is only visible when the survey is Closed.

/img/admin-user-guide/image76_122.png /img/admin-user-guide/image76_123.png /img/admin-user-guide/image76_124.png

Assessment Applicants:

Step 1:

  • Click on the “Communication” header tab
  • Click on the “Assessment Applicants” sub-tab
  • Make sure navigate to “Assessment Applicants” page /img/admin-user-guide/image76_125.png /img/admin-user-guide/image76_126.png

Assessment Applicants Page:

  • See the “Assessment Applicants” page.
  • Ensure that the table displays the list of applicants associated with the assessments and their tagged Company Supervisor.
Column NameDescription
Student Name1. This column displays a list of applicants associated with the corresponding assessment, along with their assigned Company Supervisor.
2. Clicking on an applicant's name (as a link text button) will navigate to the applicant's Application Information page, specifically landing on the Assessment section tab.
Company Supervisor Name1. This column shows the name of the company where the applicant has been hired, along with the name of their assigned Company Supervisor.
2. Clicking on the Company Supervisor's name (as a link text button) will navigate to the respective Company Employee page.
Assessment Response StatusThis column indicates the status of the applicant's assessment as completed by the Company Supervisor. The statuses include:
Draft: The Company Supervisor has been added to the survey system but has not yet been invited to complete the assessment.
In Progress: The Company Supervisor has received the invitation and has started the assessment.
Completed: The assessment has been fully completed by the assigned Company Supervisor.
Assessment NameThis column displays the name of the assessment associated with each applicant.
Assessment TypeThis column shows the type of assessment tagged to the respective applicant. There are two types: Interim and Final. The relevant assessment type will be displayed accordingly.
Assessment StatusThis column shows whether the assessment is currently active or not. The statuses include:
Open: The assessment is still active (i.e., the expiration time has not yet passed).
Closed: The assessment is no longer active (i.e., the expiration time has passed).
Total ScoreDisplays the total score for all graded questions in the applicant's tagged assessment. Each graded question is worth a maximum of 10 marks. Only graded questions are included in the total.
Obtained ScoreDisplays the score obtained by the applicant, calculated as the sum of scores assigned to the options selected by the Company Supervisor for each graded question.

/img/admin-user-guide/image76_127.png

Export:

Step 1:

  • Click the “Export” button located above the table under “Assessment Applicants” page.
  • Ensure that the exported sheet includes applicants who are tagged to assessment data.
  • Verify that the exported sheet is sent to the respective user's email.
  • Click the “here” link text button from the notification mail
  • Confirm that the exported sheet is downloaded successfully.
  • Check that both applicants and their associated assessment data are present in the exported sheet. /img/admin-user-guide/image76_128.png /img/admin-user-guide/image76_129.png /img/admin-user-guide/image76_130.png /img/admin-user-guide/image76_131.png

Filters:

Step 1:

  • Click the “Filter” button located above the table in the “Assessment Applicants” page.
  • Ensure that the “Filter & Sort” popup appears with available filter options.
  • Select and apply the desired filters.
  • Verify that the table updates to display data matching the selected filter criteria.
  • Use the search filter located above the table to search by Student Name, Company Supervisor Name, or Assessment Name. /img/admin-user-guide/image76_132.png /img/admin-user-guide/image76_133.png /img/admin-user-guide/image76_134.png

Assessment Section Tab (Application Information Page):

Step 1:

  • Click on the “Assessments” section tab from respective applicant “Application Information” page
  • Make sure “Assessments” page is shown with “Interim Assessments & Final Assessments” accordions /img/admin-user-guide/image76_135.png

Step 2:

Interim Assessments:

  • Click on the “Interim Assessments” accordion to collapse/expand the accordion
  • Make sure see respective student tagged/assigned “Interim Assessment” records will be shown in the table.

Final Assessments:

  • Click on the “Final Assessments” accordion to collapse/expand the accordion
  • Make sure see respective student tagged/assigned “Final Assessment” records will be shown in the table /img/admin-user-guide/image76_136.png

Start Assessment (Interim/Final):

Step 1:

  • Click on the “Start Assessment (Triangle)” button from “Actions” column /img/admin-user-guide/image76_137.png

Step 2:

  • Ensure you navigate to the “Assessment” page, which includes the Applicant/Student Details section.
  • Verify that the relevant assessment-tagged questions are displayed on the page.

Note: Click the link-style buttons within the Applicant/Student Details box to navigate to the corresponding pages. /img/admin-user-guide/image76_138.png

Step 3:

  • Make sure respective assessment tagged all questions will be shown in the one page below applicant details box /img/admin-user-guide/image76_139.png

Step 4:

  • As the System Owner, please provide responses to each assessment question.
  • All selected or provided responses will be automatically saved.
  • For graded-type questions, each option will correspond to the following rating scale:
    • A = 8 to 10
    • B = 7
    • C = 6
    • D = 5
    • F = 0 to 4
  • If the System Owner selects either A or F (i.e., the highest or lowest option), a dropdown menu will appear allowing the System Owner to choose a specific rating within the respective range.
  • The System Owner must select one rating score for each answer where A or F is chosen.
  • The rating selected by the System Owner for each graded response will count toward the student's total score.

Note: Only the System Owner has permission to submit responses for an applicant's tagged assessment. All other institution role users will have view-only access to the submitted responses. /img/admin-user-guide/image76_140.png /img/admin-user-guide/image76_141.png /img/admin-user-guide/image76_142.png /img/admin-user-guide/image76_143.png /img/admin-user-guide/image76_144.png

Step 5:

  • A “Submit” button will be displayed at the bottom of the page.
  • Click the “Submit” button to finalize and submit the assessment responses.

Note:

  1. Each assessment question must be answered by the System Owner/Company supervisor. If any question is left unanswered or contains invalid input, a validation error message will be displayed, and the assessment cannot be submitted until all responses are completed correctly.

  2. “Assessment has been submitted successfully! You can come back and edit assessment responses any time before deadline.” Successes message with “Edit Assessment” button will be shown when system owner submitted assessment responses /img/admin-user-guide/image76_145.png /img/admin-user-guide/image76_146.png

Assessment Table (Interim/Final):

  • See the assessment score will be shown in the table.
Column NameDescription
Assessment NameDisplays the name of the assessment assigned to the applicant.
Total ScoreRepresents the maximum possible score for all graded questions in the applicant's tagged assessment. Each graded question carries a maximum of 10 marks. Only graded questions contribute to this total.
Obtained ScoreIndicates the total score achieved by the applicant, calculated based on the scores assigned by the Company Supervisor/System Owner to the selected options for each graded question.
Status1. Draft: The assessment has been assigned, but the Company Supervisor/System Owner has not yet started responding.
2. In Progress: The Company Supervisor/System Owner has started responding to the assessment.
3. Completed: The Company Supervisor/System Owner has finished and submitted the assessment.
ActionsThis column provides action buttons to interact with the assessment, including Start, Edit, Continue, and View.

/img/admin-user-guide/image76_147.png

Continue Assessment (Interim/Final):

Step 1:

  • Click the “Continue Assessment (Video Play)” button located in the Actions column of the table.
  • Ensure that you are redirected to the Assessment page.

Note: The “Continue Assessment” button is visible only when the respective assessment is incomplete. It allows the Company Supervisor/System Owner to resume the assessment from where they left off. /img/admin-user-guide/image76_148.png

Step 2:

  • Navigate the supervisor to the Assessment page.
  • Answer the assessment questions as required.

Note: Any previously submitted responses will be saved and will persist on the Assessment page for reference or continuation.

/img/admin-user-guide/image76_149.png /img/admin-user-guide/image76_150.png

Step 3:

  • A “Submit” button will be displayed at the bottom of the page.
  • Click the “Submit” button to finalize and submit the assessment responses.
    • Note: Each assessment question must be answered by the Company Supervisor/System Owner. If any question is left unanswered or contains invalid input, a validation error message will be displayed, and the assessment cannot be submitted until all responses are completed correctly.
  • “Assessment has been submitted successfully! You can come back and edit assessment responses any time before deadline.” Successes message with “Edit Assessment” button will be shown when System Owner/Company supervisor submitted assessment responses /img/admin-user-guide/image76_151.png /img/admin-user-guide/image76_152.png

Edit Assessment (Interim/Final):

Step 1:

  • Click on the “Edit Assessment (Pencil)” button under “Action” column in the table
  • Make sure navigate to “Assessment” page /img/admin-user-guide/image76_153.png

Step 2:

  • Make sure supervisor navigates to “Assessment” page
  • Click on the “Edit Assessment” button

Note: “Edit Assessment” button will be shown once Company Supervisor/System Owner finalize and submit answers to the assessment question /img/admin-user-guide/image76_154.png /img/admin-user-guide/image76_155.png

Step 3:

  • A “Submit” button will be displayed at the bottom of the page.
  • Click the “Submit” button to finalize and submit the assessment responses.
    • Note: Each assessment question must be answered by the supervisor. If any question is left unanswered or contains invalid input, a validation error message will be displayed, and the assessment cannot be submitted until all responses are completed correctly.
  1. “Assessment has been submitted successfully! You can come back and edit assessment responses any time before deadline.” Successes message with “Edit Assessment” button will be shown when System Owner/Company supervisor submitted assessment responses /img/admin-user-guide/image76_156.png /img/admin-user-guide/image76_157.png

View Assessment (Interim/Final):

Step 1:

  • Click the “View (Eye)” button located in the Actions column of the table.
  • Ensure that you are redirected to the Assessment page.

Note: The “View (Eye)” icon is only visible when the assessment status is marked as “Completed.”

/img/admin-user-guide/image76_158.png

Step 2:

  • Ensure the supervisor navigates to the respective Assessment page.
  • Review the saved responses for each assessment question, along with the corresponding answer details. /img/admin-user-guide/image76_159.png /img/admin-user-guide/image76_160.png

Allow students to view interim & final assessment results? Toggle Button (School Settings):

Step 1:

  • Click on the “Browse” header tab
  • Click on the “School” sub tab /img/admin-user-guide/image76_161.png
  • Click on the school’s name link text button under “School Name” column from table /img/admin-user-guide/image76_162.png
  • Click on the “School Settings” section tab from “School Info” page /img/admin-user-guide/image76_163.png
  • Make sure able to see “Allow students to view interim & final assessment results?” toggle field /img/admin-user-guide/image76_164.png

Step 2:

  • Toggle the “Allow students to view interim & final assessment results?” switch to “Yes”.
  • Ensure the list of courses associated with the respective school is displayed, each with a checkbox that is selected by default.
  • Click the “Submit” button to save the settings. And successes message will be shown

Notes:

  • When the “Allow students to view interim & final assessment results?” toggle is set to “Yes”, and specific courses are selected, students from the corresponding school and courses will be able to view their Interim and Final assessment scores and responses on the “Offer Details” page.
  • When the toggle is set to “No”, or if certain courses are not selected, students from the respective schools and courses will not be able to access their Interim and Final assessment scores and responses.

/img/admin-user-guide/image76_165.png /img/admin-user-guide/image76_166.png

Internship Visitation Logs

Internship Visitation Logs Page

Step 1:

  1. Click on the "Communication" header tab
  2. Click on the "Internship Visitation Logs" sub tab
  3. Make sure navigate to "Internship Visitation Logs" page

/img/admin-user-guide/image77_001.png /img/admin-user-guide/image77_002.png /img/admin-user-guide/image77_003.png

Visit Log Section Tab

Schedule Internship Visitation Log

Step 1:

  1. Click on the "Schedule Internship Visitation Log" button above the table
  2. Make sure navigate to "Create Internship Visitation log" page
  3. Enter visit log details into the fields
  4. Click on the "Submit" button to schedule visit log
  5. Make sure successes message will be shown and scheduled visit log will be shown in the table

Note: Only System Owner & Internship Supervisor role users have access to schedule internship visitation logs.

/img/admin-user-guide/image77_004.png /img/admin-user-guide/image77_005.png /img/admin-user-guide/image77_006.png /img/admin-user-guide/image77_007.png

Step 2:

  1. Scheduled visit logs are shown in the table under "Visit Logs" section tab
  2. Click on the visit name link text button under "Visit Name" column
  3. Make sure user navigates to respective applicant "Application Information" page
  4. See the scheduled visit records data under each column in the table.

/img/admin-user-guide/image77_008.png /img/admin-user-guide/image77_009.png /img/admin-user-guide/image77_010.png

Edit Visit Log

Step 1:

  1. Click on the "Edit (Pencil)" icon under "Actions" column in the table.
  2. Make sure user navigates to "Edit Internship Visitation Log" page and saved data persist into each field
  3. Update the data into the fields
  4. Click on the "Submit" button to save the updated changes and successes message banner will be shown.

Notes:

  1. Make sure while edit "Assigned Student" dropdown field will be shown disabled with respective student name default selected.
  2. Make sure once the "Edit (pencil)" icon will not be shown under "Actions" column if respective log has been marked as completed /img/admin-user-guide/image77_011.png /img/admin-user-guide/image77_012.png /img/admin-user-guide/image77_013.png

Delete Visit Log

Step 1:

  1. Click on the "Delete (Trash can)" icon under "Actions" column in the table.
  2. Click on the "Delete" button from the "Delete Visitation Log" popup.
  3. Make sure respective visit record will be removed/deleted from the table and successes message will be shown.

Note: Make sure once the "Delete (Trash)" icon will not be shown under "Actions" column if respective log has been marked as completed

/img/admin-user-guide/image77_014.png /img/admin-user-guide/image77_015.png /img/admin-user-guide/image77_016.png

Make Visit Record as Completed

Step 1:

  1. Click on the "Edit (Pencil)" icon under "Actions" column in the table.
  2. Make sure user navigates to "Edit Internship Visitation Log" page and saved data persist into each field.
  3. See Checkbox field with "I can confirm that have visited my assigned student at the stipulated date, time, and location as indicated above" string will be shown
  4. Select the checkbox and click on the "Submit" button.
  5. Make sure respective visit log will be marked as completed
  6. "Completed" tag will be shown under "Status" column in the table

/img/admin-user-guide/image77_017.png /img/admin-user-guide/image77_018.png /img/admin-user-guide/image77_019.png

Step 2:

  1. Click on the "Eye" icon under "Actions" column in the table
  2. Make sure navigate to "View Internship Visitation Log" page
  3. Respective visit log details will be persist into the fields
  4. Click on the "Back" button navigate back to "Internship Visitation Logs" page

Note: Once visit log marked as completed all fields in the "View Internship Visitation Log" page will be shown in disabled state.

/img/admin-user-guide/image77_020.png /img/admin-user-guide/image77_021.png

Export Visit Logs

Step 1:

  1. Click on the "Export" button above the table
  2. Make sure exported visit log CSV file get downloaded
  3. Make sure scheduled visit records will be shown in the exported sheet. /img/admin-user-guide/image77_022.png /img/admin-user-guide/image77_023.png /img/admin-user-guide/image77_023.png

Filters

Step 1:

  1. Click on the "Filter" icon above the table.
  2. Make sure "Filter & sort" popup get open with list of filter options
  3. Click on filter option and apply the filters
  4. Make visit records data get filtered in the table after applying filters.

/img/admin-user-guide/image77_025.png /img/admin-user-guide/image77_026.png

Internship Supervisors Section Tab

Step 1:

  1. Click on the "Internship Supervisors" section tab under "Internship Visitation Logs" page.

/img/admin-user-guide/image77_027.png /img/admin-user-guide/image77_028.png

Internship Supervisors Table

Step 1:

Column NameDescription
SupervisorThis column displays the name and email ID of the internship supervisor assigned to the hired interns.
Internship DurationThis column shows the internship duration associated with each supervisor's tagged interns.
No. Of StudentsThis column indicates the number of interns assigned to the respective supervisor for the specified internship duration.
Minimum Visitations Completed?This column displays a status of "Yes" or "No":
"Yes" – if all interns tagged to the supervisor for the given internship duration have completed the required visit logs.
"No" – if any intern under the supervisor for that duration has not completed the required visit logs.
ActionsThis column contains a "View Details" button for each record. Clicking this button will display detailed information about the interns tagged to the selected supervisor.

Criteria:

Duration of InternshipNumber of Visits
0 to 3 months Internships1
3 to 5 months Internships2
5 to 7 months Internships3
7 to 12 months Internships5

/img/admin-user-guide/image77_029.png

Internship Supervisor Tagged Interns Details Page

Step 1:

  1. Click on the "View Details" button under "Actions" column in the table
  2. Make sure navigate to "Details" page.
  3. Click on the "Close (X)" to close the details page

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Tagged Interns Details Table

Step 1:

Column NameDescription
Student NameThis column displays the intern's name as a clickable link along with their email address. Clicking the intern's name will navigate the user to the respective intern's "Applicant Information" page.
CourseDisplays the course associated with the intern.
No. of visits ScheduledShows the total number of visit logs scheduled for the intern under the respective hired job application.
No. of visits CompletedShows the total number of visit logs completed for the intern under the respective hired job application.
Minimum Visits RequiredIndicates the minimum number of visits that should be completed based on the intern's internship duration.
Minimum Visits Completed?Displays either "Yes" or "No":
Yes – The intern has completed the minimum required number of visit logs for the internship duration.
No – The intern has not completed the required visit logs for the internship duration.

Criteria:

Duration of InternshipNumber of Visits
0 to 3 months Internships1
3 to 5 months Internships2
5 to 7 months Internships3
7 to 12 months Internships5

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Visitation Log Section Tab in Applicant Information Page

Step 1:

  1. Click on the assigned/Tagged student name under "Internship Supervisor Assignments" section in the dashboard page.
  2. Make sure navigate to "Applicant Information" page.
  3. Click on the "Visitation Logs" section tab
  4. Make sure "Internship Visitation logs" section will be shown.

Note: "Please note that since this applicant has an internship period of X to Y months, at least Z visits are required." Message banner in the "Applicant Information" page

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Step 2:

  1. View the scheduled visit records for each applicant according to their respective hired job in the table.
  2. Click on the "Schedule Internship Visitation Log" button to schedule a new visit record for the respective applicant.
  3. Click on the "Export" button to export all visit records for respective applicant

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Survey

Survey Page:

Step 1:

  1. Click on the "Communication"
  2. Click on the "Survey"
  3. Navigates to "Survey" page

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Create Survey:

Step 1:

  1. Click "Create New Survey" button
  2. Navigate to "Create Survey" page

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Step 2:

  1. Enter survey details into the fields
  2. Click on the "Submit" button to create the survey

Note: If the user enables the "Email Reminders" toggle, sets a reminder start date, and specifies a validation period, the corresponding survey respondents will receive reminders.

Component NameDescription
Survey NameEnter a name for the survey.
Information to Survey TakersA customizable message (via text editor) displayed to respondents before they begin the survey.
Enable RemindersIf enabled, respondents will receive email reminders based on:
• Reminder Start Date – When reminders begin.
• Validation Period – How long reminders are sent.
Start & Expiration DateDefines the active period of the survey. Respondents can only participate within this timeframe.
BatchList of active semester batches will be shown in the dropdown field
VisibilityRestricts survey access to selected roles:
• Internship Manager
• Internship Co-Ordinator
• Internship Supervisor
Survey TypeStudent Post Internship Survey: This type survey allows only students as respondents into the survey

NPIS Post Internship Evaluation: This type survey allows only Internship supervisors who are tagged with interns as respondents

Employer Post Internship Survey: This type survey allows only the company supervisor users who are tagged with the interns as respondents

Generic Survey:
Institution: This type survey allows only the institution users (System Owner, Internship Mangers, Internship Co-Ordinators, Internship Supervisors, Program Admins) users as respondents
Employers: This type survey allows only the institution users (Company Requestor & Company Supervisors) users as respondents

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Step 3:

  1. Successfully created surveys will be shown in the "Survey Table" under "Survey" section tab in the "Survey" page.
  2. "Survey Created Successfully" successes message banner will be shown.

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Survey Dashboard:

Step 1:

  1. Click on the "Survey" Section Tab
  2. See the successfully created surveys in the dashboard table.

Note: Clicking any status link will redirect you to the "Respondents" tab, where the table automatically filters to show only respondents matching the selected status.

Column NameDescription
SurveysThe "Surveys" column displays the Survey ID, creation timestamp, Survey Name as a clickable text button, Edit icon, Open/Closed status tag, published tag (Only if survey is published), Semester Batch tag, and Survey Type tag.
VisibilityThe "Visibility" column lists user tags, indicating which role-based users have view access to the respective survey.
SummaryThe "Summary" column displays the respondent status as clickable link buttons, each showing a count based on the respondents added or saved to the survey. The statuses include:
Total → The total number of respondents added to the survey.
Draft → The number of respondents whose survey invitations have not yet been sent.
Awaiting Response → The number of respondents who have received the survey invitation but have not started responding.
In Progress → The number of respondents who have started the survey but not yet completed it.
Completed → The number of respondents who have finished responding to the survey.
Each count reflects real-time updates based on respondent actions.

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Edit Survey (Before Survey Published):

Step 1:

  1. Click on the "Edit" icon beside the survey name under "Surveys" column from the table
  2. Navigates to "Edit Survey" page
  3. See saved survey data persisted into the fields
  4. Edit/Update survey details into the fields
  5. Click on "Submit" button to save the changes successfully
  6. Updated changes reflected in the table for the survey and successes message banner will be shown

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Question Bank Section Tab:

Step 1:

  1. Click on the "Question Bank" section tab from the "Survey" page
  2. See the "Question tab table

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Add Questions:

Step 1:

  1. Click on the "Add Question" button above the table.
  2. "Add Question" popup get open

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Step 2:

  1. Enter question name into the "Please enter the question" text editor field under "Question" section tab in the popup
  2. Click on the "Next" button

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Step 3:

  1. Navigate to "Options" section tab in the "Add Question" popup
  2. Select answer type for respective question (Essay/Multiple Choice Question (MCQ)/Rating)
  3. Enter options data for the selected answer type
  4. Click on the "Next" button
  5. Click on the "Back" button to navigate back to "Question" section tab in the "Add Question" popup.

Note:

  1. Essay Question:
    • When an "Essay" question is added to a survey, respondents will see a text box to type their answer.
    • The response must adhere to the specified word limits:
      • Minimum words required: Ensures the answer meets a minimum length.
      • Maximum words allowed: Restricts the answer from exceeding the set limit.
  2. Multiple Choice Question (MCQ)
    • If an "MCQ" is included, respondents must select one option from the provided choices.
    • If the question includes the "Show Others Option" setting:
      • Respondents selecting "Others" will see an additional text box to specify their answer.
  3. Rating Question
    • A "Rating" question requires respondents to choose one option from the given scale.
    • The selected option's score will be recorded and visible to institution administrators for evaluation.

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Step 4:

  1. Navigate to "Question Tags" section tab in the "Add Question" popup
  2. Click on the "Question Tag(s)" dropdown field
  3. Select pre-saved list of tags as options from the dropdown field
  4. Selected tag shown in the dropdown field
  5. Click on the "Submit" button
  6. Saved question will be shown in the table and successes message will be shown
  7. Click on the "Back" button navigate to "Options" section tab in the popup

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Edit Question:

Step 1:

  1. Click on the Edit (Pencil) icon under "Action" column in the table
  2. "Edit Question" popup get open with previous saved question details persisted into the fields in the popup.
  3. Update the details in the "Edit Question" popup
  4. Click on the "Submit" button to save the changes
  5. Make sure updated changes will get reflected in the table for respective question

Note: Make sure while edit the question user will not able to option category for respective question.

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Clone Question:

Step 1:

  1. Click on the "Clone Question (overlapping squares)" icon from "Action" column for respective question from the table
  2. "Clone Question" popup get open with respective question details persisted into the fields in the popup.
  3. Update the question details
  4. Click on the "Clone" button from popup to clone the question
  5. Cloned question will be shown in the table and successes message banner will be shown once question cloned successfully

Note:

  1. Users cannot clone the exact question text, but they can reuse the answer options and question tags.
  2. While cloning, users can modify the answer option type (EX: Essay to Rating)

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Delete Question:

Step 1:

  1. Click on the "Delete (Trash)" icon under "Action" column from the table for respective question
  2. "Delete Question" confirmation popup get open
  3. Click on "Submit" button from the popup
  4. Respective question will get deleted from the table successfully and successes message will be shown

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Question Bank Filters:

Step 1:

  1. See the "Question Type & Question Tags" filters with respective filter options on the left side of the table under "Question Bank" section tab.
  2. Select your desired filter criteria and apply the filters
  3. The table will automatically update to display only the filtered questions.
  4. Click on the "Clear" button to clear the applied filters and total questions will be shown in the table

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Question Tags Section Tab:

Step 1:

  1. Click on the "Question Tags" section tab from the "Survey" page
  2. See the "Question Tags" table

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Add Question Tag:

Step 1:

  1. Click on the "Add Question Tag" button above the table
  2. "Add Question tag" popup get open
  3. Enter question tag name into the "Tag Name" text field in the popup.
  4. Click on the "Submit" button to save the tag and successes message will be shown
  5. See saved tag will be shown in the table

Note: Student Post Internship Survey, NPIS Post Internship Evaluation, Employer Post Internship Survey tags are default tags which cannot be edited or deleted from the table

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Edit Question Tag:

Step 1:

  1. Click on the "Edit (pencil)" icon under "Action" column in the table
  2. "Edit Question Tag" popup get open with saved question tag name persist in the field.
  3. Update the question tag name from the text field
  4. Click on the "Submit" button to save the updated tag name and successes message will be shown
  5. See updated tag name will reflect in the table.

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Delete Question Tag:

Step 1:

  1. Click on the "Delete (Trash)" icon under "Action" column in the table
  2. "Delete Question Tag" popup get open
  3. Click on the "Delete" button from the popup and successes message will be shown
  4. See respective tag will get removed from the table.

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Survey Setup Page:

Step 1:

  1. Click the 'Survey Name' link (under the 'Surveys' column in the table) located in the 'Survey' tab on the survey page.
  2. Navigate to respective survey "Survey Setup" page
  3. See the Survey details in the box

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Edit Survey Details from Survey Setup Page (Before Survey Published):

Step 1:

  1. Click on the "Edit (Pencil)" icon.
  2. "Edit Survey" page get open with saved survey details persisted into the fields
  3. Update the details into the fields
  4. Click on the "Submit" button to save the updated changes for the survey
  5. Updated changes reflected in the box and successes message will be shown.

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Survey Setup Section tab:

  1. Click on the "Survey Setup" section tab from "Survey Setup" page
  2. Under "Survey Setup" section tab "Settings & Questions" section are shown.

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Settings Section:

Step 1:

  1. See respective survey saved Start & Expiration Date fields are shown
  2. Click on the Edit button
  3. "Start Date & Expiration Date" popup get open
  4. Update the Date & Time from the fields
  5. Click on "Submit" button to save the dates and successes message will be shown
  6. Updated dates is shown under "Start & Expiration Date" field under "Settings" section

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Questions Section:

Step 1:

  1. See "Questions" section below "Settings" section under "Survey Setup" section tab
  2. See "Add Custom Question & Add from Question Bank" buttons will be shown in the "Questions" section

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Add Custom Question:

Step 1:

  1. Click on the "Add Custom Question" button
  2. Add Question popup get open

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Step 2:

  1. Enter question name into the "Please enter the question" text editor field under "Question" section tab in the popup
  2. Click on the "Next" button

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Step 3:

  1. Navigate to "Options" section tab in the "Add Question" popup
  2. Select answer type for respective question (Essay/Multiple Choice Question (MCQ)/Rating)
  3. Enter options data for the selected answer type
  4. Click on the "Next" button
  5. Click on the "Back" button to navigate back to "Question" section tab in the "Add Question" popup.

Note:

  1. Essay Question:
    • When an "Essay" question is added to a survey, respondents will see a text box to type their answer.
    • The response must adhere to the specified word limits:
      • Minimum words required: Ensures the answer meets a minimum length.
      • Maximum words allowed: Restricts the answer from exceeding the set limit.
  2. Multiple Choice Question (MCQ)
    • If an "MCQ" is included, respondents must select one option from the provided choices.
    • If the question includes the "Show Others Option" setting:
      • Respondents selecting "Others" will see an additional text box to specify their answer.
  3. Rating Question
    • A "Rating" question requires respondents to choose one option from the given scale.
    • The selected option's score will be recorded and visible to institution administrators for evaluation.
    • Click on the "+ Add Message" button, then Option text field and score number fields will be shown and "Delete (Trash)" button will be shown
    • Click on the "Delete (Trash)" button for the option then respective option will get deleted from the popup

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Step 4:

  1. Navigate to "Question Tags" section tab in the "Add Question" popup
  2. Click on the "Question Tag(s)" dropdown field
  3. Select pre-saved list of tags as options from the dropdown field
  4. Selected tag shown in the dropdown field
  5. Click on the "Submit" button
  6. Saved question will be shown in the "Questions" section under "Survey Setup" section tab and also successes message will be shown
  7. Click on the "Back" button navigate to "Options" section tab in the popup

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Edit Questions:

Step 1:

  1. Click on the "Edit" button inside the question card below "Questions" section
  2. "Edit Question" popup get open with previous saved question details persisted into the fields in the popup.
  3. Update the details in the "Edit Question" popup
  4. Click on the "Submit" button to save the changes
  5. Make sure updated changes will get reflected in the table for respective question

Note: Make sure while edit the question user will not able to change option category for respective question.

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Delete Question:

Step 1:

  1. Click on the "Delete" button beside the "Edit" button in the question card.
  2. "Delete Question" confirmation popup gets open
  3. Click on "Submit" button from the popup
  4. Respective question card will get deleted from the table successfully and successes message will be shown.

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Add From Question Bank:

Step 1:

  1. Click on the "Add from Question Bank" button
  2. "Add Question from Question Bank" popup get open
  3. See the table will have list of saved questions
  4. Apply the "Question Type &Question Tags" filters from filters section.
  5. Click on the "Clear" button from filter section. Make sure applied filters get removed from the filter
  6. Select questions from the table
  7. Click on the "Add" list option button
  8. "Add Question from Question Bank" popup get closed and navigate back to "Survey Setup" page.
  9. See saved questions added to the survey and respective questions shown in the "Questions" section under "Survey Setup" section tab.

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Publish Survey:

Step 1:

  1. Click on the "Publish Survey" button
  2. Make sure "Publish Survey" popup get open
  3. Click on the "Publish Survey" button from popup to publish the survey
  4. Make sure respective survey get published and successes message banner will be shown

Note:

  1. "Please note that respondents can be added only after the survey has been published." Message will be shown before survey is published.
  2. Once survey is published then user not able to Edit/Delete the added questions for respective survey under "Survey Setup" section tab

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Edit Survey (After Survey Published):

Step 1:

  1. Click on the "Edit" icon beside survey name
  2. Navigate to "Edit Survey" page
  3. Update details into the fields
  4. Click on the "submit" button
  5. Updated changes reflect on the respective survey

Note: Batch, Visibility, Survey Type fields will be non-editable fields when user edit the published survey from the "Edit Survey" page.

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Respondents Section Tab:

Step 1:

  1. Click on the "Respondents" section tab
  2. Make sure respondents table will be shown

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Add Respondents to the Survey:

Step 1:

  1. Click on the "Add Respondent" button
  2. Make sure navigate to respective user's page
    • If it is a "Student Post Internship Survey" survey then user navigates to "Student" page when click on the "Add Respondent" button.
    • If it is a "NPIS Post Internship Evaluation/Generic Survey (Institution)" survey then user navigates to "Institution Users" page when user click on the "Add Respondent" button.
    • If it is a "Employer Post Internship Survey/Generic Survey (Employer)" survey then user navigates to "Employee" page when user click on the "Add Respondent" button.

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Step 2:

  1. Add Respondents to the "Student Post Internship Survey" type survey
    • Add Respondents by selecting from the table:
    1. Select Students (Respondents) from the table
    2. Make sure "X items Selected" string with "Add to Survey" list option button will be displayed above the table
    3. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    4. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    5. Select the published survey from the dropdown field
    6. Click on the "Submit" button from the popup
    7. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    8. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

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  1. Add respondents to the "Student Post Internship Survey" in bulk
    • Add Respondents to survey in bulk from student's page:
    1. Click on the "Add all X number students to survey" button above the table
    2. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    3. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    4. Select the published survey from the dropdown field
    5. Click on the "Submit" button from the popup
    6. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    7. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

Note: Users can apply filters and add multiple filtered students as survey respondents in bulk.

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Step 3: Note:

  1. Users can only add "Internship Supervisor" users (who are tagged with hired interns) as respondents to the "NPIS Post Internship Evaluation" survey. If they attempt to add other users, a validation error message will be displayed.

  2. The system automatically applies the default filter "Internship Supervisors with interns: Yes" when adding respondents to this survey type.

  3. Add Respondents to the "NPIS Post Internship Evaluation" type survey.

    • Add Respondents by selecting from the table:
    1. Select Institution Users (Respondents) from the table
    2. Make sure "X items Selected" string with "Add to Survey" list option button will be displayed above the table
    3. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    4. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    5. Select the published survey from the dropdown field
    6. Click on the "Submit" button from the popup
    7. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    8. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

Note:

  1. If an internship supervisor is associated with multiple hired interns across different companies, the "Respondents" table will display one entry per unique company (only for companies with hired and tagged interns).
  2. School/Company names are clickable and will navigate to their respective pages with relevant data.

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  1. Add respondents to the "NPIS Post Internship Evaluation" in bulk
    • Add Respondents to survey in bulk from Institution Users page:
    1. Click on the "Add all X number students to survey" button above the table
    2. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    3. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    4. Select the published survey from the dropdown field
    5. Click on the "Submit" button from the popup
    6. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    7. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

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Step 4:

Note:

  1. Users can only add "Company Supervisor" users (who are tagged with hired interns) as respondents to the "Employer Post Internship Survey" survey. If they attempt to add other users, a validation error message will be displayed.
  2. The system automatically applies the default filter "Company Supervisors with interns: Yes" when adding respondents to this survey type.

  1. Add Respondents to the "Employer Post Internship Survey" type survey.
    • Add Respondents by selecting from the table:
    1. Select Institution Users (Respondents) from the table
    2. Make sure "X items Selected" string with "Add to Survey" list option button will be displayed above the table
    3. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    4. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    5. Select the published survey from the dropdown field
    6. Click on the "Submit" button from the popup
    7. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    8. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

Note:

  1. If a company supervisor is associated with multiple hired interns, each intern will appear as a separate entry in the survey's "Respondents" table.
  2. Company Name, Profile ID, Job Name, and School Name are clickable links that redirect to their respective pages with filtered data.

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  1. Add respondents to the "Employer Post Internship Survey" in bulk
    • Add Respondents to survey in bulk from Employee page:
    1. Click on the "Add all X number students to survey" button above the table
    2. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    3. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    4. Select the published survey from the dropdown field
    5. Click on the "Submit" button from the popup
    6. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    7. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

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Step 5:

  1. Add Respondents to the "Generic Survey" type survey.

    • Add Respondents by selecting from the table:
    1. Select Institution/Company Users (Respondents) from the table
    2. Make sure "X items Selected" string with "Add to Survey" list option button will be displayed above the table
    3. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    4. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    5. Select the published survey from the dropdown field
    6. Click on the "Submit" button from the popup
    7. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    8. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page
  2. Add respondents to the "Generic Survey" in bulk

    • Add Respondents to survey in bulk from Institution Users/Employee page:
    1. Click on the "Add all X number students to survey" button above the table
    2. "Add respondents to survey" popup get open with "Select Survey" dropdown fields in the popup
    3. See list of the published surveys of respective survey type will be shown when in the dropdown fields as options
    4. Select the published survey from the dropdown field
    5. Click on the "Submit" button from the popup
    6. Make sure successes message banner will be shown and respondents will be added to the survey correctly.
    7. Added respondents will be shown in the "Respondents" table under "Survey Setup" section tab in the "Survey Setup" page

Note:

  1. In Generic (Institution/Company) survey user can add all users to the survey.

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Send Invitation to Respondents:

Step 1: Send Invitation to respondents individually:

  1. Click on the "Send Invite" button under "Action" column in the table
  2. Click on the "Invite" button from "Invite Respondents" popup
  3. Survey invitation will be sent to respective respondent successfully and successes message banner will be shown.

Note: "Send Invite" button will not be shown under "Action" column once respondents started answering to the survey

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Step 2: Send Invitations to respondents in bulk:

  1. Select respondents from the table
  2. Make sure "Send Invite" button will be shown above the table
  3. Click on the "Invite" button from "Invite Respondents" popup
  4. Survey invitation will be sent to respective respondent successfully and successes message banner will be shown.

/img/admin-user-guide/image78_161.png /img/admin-user-guide/image78_162.png /img/admin-user-guide/image78_163.png /img/admin-user-guide/image78_164.png /img/admin-user-guide/image78_165.png

Step 3: Send Invitation to all respondent's bulk:

  1. Click on the "Invite all respondents" button
  2. Click on the "Invite" button from "Invite Respondents" popup
  3. Survey invitation will be sent to all respondents successfully and successes message banner will be shown.

/img/admin-user-guide/image78_166.png /img/admin-user-guide/image78_167.png /img/admin-user-guide/image78_168.png /img/admin-user-guide/image78_169.png

Resend Invite to Respondent:

Step 1:

  1. Click on the respondent's name link text button under "Respondent Name" column in the table
  2. Navigate to respective respondent page
  3. Click on the "Resend Invite" button.
  4. Click on the "Submit" button from the "Resent Invite to Respondent" popup
  5. Successes message will be shown and respective respondent will receive then survey invitation notification mail

Note: Admin can Resend invite to the respondent only when respondent status is under "Awaiting Response"

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Status:

StatusDescription
DraftThe respondent has been added to the survey but has not yet been invited.
Awaiting ResponseThe survey invitation has been sent, but the respondent has not yet started answering.
In ProgressThe respondent has begun answering the survey but has not yet completed it.
CompletedThe respondent has finished answering the survey.

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Survey Templates:

Step 1: Survey Templates section tab

  1. Click on the "Communication" header tab
  2. Click on the "Email Templates". Make sure navigate to "Email Templates" page
  3. Click on the "Survey Templates" section tab

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Step 2: Add Survey Template

  1. Click on the "Add Survey Template" button under survey templates section tab.
  2. Make sure navigate to "Customize" page
  3. Enter template details into the fields
  4. Click on the "Save Template" button to save
  5. Click on the "Send Test Email" button
  6. Make sure respective mail will be generated as test mail
  7. Click on the "Preview Email"
  8. Make sure respective mail will be opened as dummy email to preview email content.

/img/admin-user-guide/image78_179.png /img/admin-user-guide/image78_180.png /img/admin-user-guide/image78_181.png

Send Email to Respondent:

Step 1: Send Email to respondent individually

  1. Click on the "Send Email to Respondent" button under "Action" column under "Respondent" section tab in the "Survey Setup" page
  2. Click on the "Email Template" dropdown field from "Send Email to Respondent" popup
  3. Select the template from the dropdown field
  4. Click on the "Send" button to send email to respective respondent with selected template.
  5. Make sure email sent to respondent successfully and successes message will be shown.

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Step 2: Send Email to Respondents in bulk

  1. Select Respondents from the table
  2. Click on the "Send Email" list option button above the table
  3. Click on the "Email Template" dropdown field from "Send Email to Respondent" popup
  4. Select the template from the dropdown field
  5. Click on the "Send" button to send email to respective respondent with selected template.
  6. Make sure email sent to respondent successfully and successes message will be shown.

/img/admin-user-guide/image78_187.png /img/admin-user-guide/image78_188.png /img/admin-user-guide/image78_189.png /img/admin-user-guide/image78_190.png /img/admin-user-guide/image78_191.png

Delete Respondent:

Step 1: Delete Respondents individually

  1. Click on the "Delete (Trash Icon)" under "Action" column
  2. Click on the "Submit" button from the "Delete Respondents" popup
  3. Make sure respective respondent will get deleted from the survey and successes message will be shown

/img/admin-user-guide/image78_192.png /img/admin-user-guide/image78_193.png /img/admin-user-guide/image78_194.png

Step 2: Delete Respondents in Bulk

  1. Select respondents from the table
  2. Make sure "Delete" list option button will be shown above the table
  3. Click on the "Delete" list option button
  4. Click on the "Submit" button from the "Delete Respondents" popup
  5. Make sure respective selected respondents will get deleted from the table and successes message will also be shown.

/img/admin-user-guide/image78_195.png /img/admin-user-guide/image78_196.png /img/admin-user-guide/image78_197.png

Export:

Step 1:

  1. Click on the "Export" button above the table
  2. Make sure successes message will be shown and export file will be sent to your registered mail.

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Filters:

Step 1:

  1. Click on the "Filter" icon above the table.
  2. Make sure "Filter & sort" popup get open with list of filter options
  3. Click on filter option and apply the filters
  4. Make respondents data get filtered in the table after applying filters

/img/admin-user-guide/image78_202.png /img/admin-user-guide/image78_203.png

Respondents Page:

Step 1:

  1. Click on the respondent's name under "Respondent" name from the table under "Respondents" section tab
  2. Make sure navigate to respective respondent's "Respondent" page.

Note: Make sure respondent's names are clickable only when status is "In progress, Completed"

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Step 2:

  1. See respective respondent details box in the "Respondent" page
  2. See "Responses" section will be shown below the details box
  3. See the list of respective survey questions and respondent responses will be shown under "Responses" section tab.

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Step 3:

  1. Click on the view filter below the respondent details box
  2. Make sure able to see List View & Mini View options
  3. Make sure based on the selected view from the filter survey questions and respondent responses will be shown
  4. Under "Mini View" user will see next question when click on the "Next" button
  5. User will able to see previous question when user click on the "Previous" button

/img/admin-user-guide/image78_211.png /img/admin-user-guide/image78_212.png /img/admin-user-guide/image78_213.png /img/admin-user-guide/image78_214.png

Add Notes to Responses:

Step 1:

  1. Click on the "Add Note" button
  2. Enter message/notes in the text field under "Add Note" popup
  3. Type "@ X staff user name" then respective user suggestion list will be shown
  4. Select the staff user from the list
  5. Click on the "submit" button
  6. Make sure notes will be added to respective question respondent's response and also mentioned user will receive the notification mail of note message once submitted also successes message will be shown.

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Edit Notes:

Step 1:

  1. Click on the "Edit" button below the added notes
  2. Added/saved notes will be persisted in the text field under "Edit Notes" popup
  3. Edit/update the notes from the text field
  4. Click on the "Submit" button to save the notes and successes message will be shown

/img/admin-user-guide/image78_221.png /img/admin-user-guide/image78_222.png /img/admin-user-guide/image78_223.png

Delete Notes:

Step 1:

  1. Click on the "Delete" button below the added notes
  2. Click on the "Delete" button from the "Delete Note" confirmation popup
  3. Make sure respective notes will be deleted for response and successes message will be shown.

/img/admin-user-guide/image78_224.png /img/admin-user-guide/image78_225.png /img/admin-user-guide/image78_226.png

All Responses Section Tab:

Step 1:

  1. Click on the "All Responses" section tab under "Survey Setup" page
  2. Make sure Respondent details and respondent's responses for the survey will be shown in the table under each column

Note: Only Multiple-Choice Questions & Rating type questions and respondent responses are shown in the table under "All Responses" section tab

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Step 2:

  1. Click on the "Eye" icon above the table
  2. Make sure column filters will be shown
  3. For each MCQ & Rating type questions and status columns filters will be shown with respective filter options
  4. When the column filters are applied then respective data will be shown in the table
  5. Click on the respondent's name under "Respondent Name" column navigate to respective respondent "Respondent" page.

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Analytics Section Tab:

Step 1:

  1. Click on the "Analytics" section tab
  2. Click on the "Question" dropdown field
  3. Select question from the dropdown field
  4. All respondent answers for each survey will be displayed as graphs, organized by question within each survey.
  5. Click on the "Group By" dropdown field
  6. Select School/Course option from the dropdown field
  7. Respondent answers will be displayed as graphs for respective survey question, with responses grouped by the school and course tagged by each respondent.

Note:

  1. Only MCQ and Rating type questions will appear in the "Questions" dropdown.
  2. "School & Course" grouping will apply only to respondents with the student role.

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Clone Survey:

Step 1:

  1. Click the "Clone Survey" button.
  2. In the "Clone Survey" popup, click the "Yes" button to confirm.
  3. Verify that the selected survey is successfully cloned.

Note: Cloning a survey will also clone all associated questions.

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Close Survey:

Step 1:

  1. Click the "Close Survey" button.
  2. In the "Close Survey" popup, click the "Yes" button to confirm.
  3. Verify that the selected survey is successfully closed and successes message will be shown

Note:

  • The "Close Survey" button is only visible when the survey is open.
  • The survey will automatically close once it reaches its expiration time.

/img/admin-user-guide/image78_241.png /img/admin-user-guide/image78_242.png /img/admin-user-guide/image78_243.png

Re-Open Survey:

Step 1:

  1. Click on the "Re-Open Survey" button
  2. Click on the "Yes" button from the "Open Survey" popup
  3. Make sure respective survey get reopened and start & End dates will be set accordingly.
  4. Make sure successes message will be shown once survey re-opened.

Note:

  • The "Re-Open Survey" button is only visible when the survey is Closed.

/img/admin-user-guide/image78_244.png /img/admin-user-guide/image78_245.png /img/admin-user-guide/image78_246.png

Survey (Respondent)

Survey Invitation Mail:

Step 1:

  1. Make sure once NP Staff Admins send survey invitation then respective respondent will receive and email notification.
  2. Click the "Start Survey" button in the notification email to begin the survey.

/img/admin-user-guide/image78_247.png

Survey Welcome Page:

Step 1:

  1. Navigate to the Survey Welcome page.
  2. Click the "Send OTP" button to request a One-Time Password (OTP).
  3. Once you receive the OTP via notification email, copy and paste it into the provided field.
  4. Select the "I agree to the terms and conditions…" checkbox.
  5. Click the "Start" button to proceed to the survey questions page.

Note: If you open the survey welcome page in the same browser profile where you're logged into the NP platform, you will be automatically logged out of the NP platform. To avoid being logged out, please open the survey welcome page in a new browser profile or in incognito/private mode.

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Survey Instructions Page:

Step 1:

  1. Instructions added by the NP Staff admins for respondents will be displayed in the instruction box.
  2. Click the "Start Survey" button to begin the survey.

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Survey Questions Page:

Step 1:

  1. A banner displaying the expiration message — "The survey will close on [X Date, Y Time]. You can return and edit your response before the due date." — will appear at the top of the page.
  2. All questions assigned to the respective survey will be displayed on a single page.
  3. Respondents should provide answers to each question.
  4. Responses are automatically saved as soon as an answer option is selected.

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Step 2:

  1. A "Submit" button will be displayed at the bottom of the page.
  2. Click the "Submit" button to finalize and submit the survey responses.

Note: Each survey question must be answered by the respondent. If any question is left unanswered or contains invalid input, a validation error message will be displayed, and the survey cannot be submitted until all responses are completed correctly.

  1. "Congratulations! You've successfully completed the survey." Successes message with "Edit Responses" button will be shown when respondent submitted survey responses.
  2. Respondents can edit their survey responses until the survey reaches its expiration time.

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Step 3:

  1. After submitting the survey responses, a greeting page will be displayed with an "Edit Responses" button.
  2. Once submitted, the respondent will receive a confirmation email notification.

Note:

  1. From the Greeting page, respondents can edit their responses immediately after submission. Respondent will be redirected to OTP page
  2. If a respondent wants to edit the survey later, they can use the same survey invitation email to access and update their responses.

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